Synthesia is now ISO 27001 certified, here’s why that matters

At Synthesia, security isn’t a box we tick, it’s one of the core pillars of our enterprise platform. That’s why I’m proud to announce that we’re now ISO/IEC 27001:2022 certified, the internationally recognized standard for information security management.

This new milestone builds on our existing SOC 2 Type II certification, and our commitment to giving enterprise customers the highest level of data safety possible.

ISO/IEC 27001 is the global benchmark for establishing, maintaining, and continually improving an Information Security Management System (ISMS). Unlike a one-off audit, it requires a structured, repeatable, and proactive approach to risk management and security governance.

That means we have clear, tested processes for managing data security risks which have been independently verified by our third party auditor A-Lign and will be continuously monitored and improved. 

ISO 27001, ISO 42001 and SOC 2 Type II deliver enterprise-grade security

Synthesia isn’t just ISO 27001 certified, we’re also SOC 2 Type II certified since 2022 and, in September 2024, we became the first generative AI company to achieve ISO/IEC 42001 certification, the world’s first standard specifically designed for the governance of AI systems.

Where ISO 27001 focuses on information security and SOC 2 Type II validates the operational effectiveness of our controls, the ISO 42001certification is the next level: it verifies that our use of AI is responsible, transparent, and accountable. It assesses how we manage AI risk, safeguard fairness, and embed ethical principles into the design and deployment of our technology.

For enterprises adopting generative AI, trust in vendors isn’t just about protecting data, it’s also about knowing the AI is being developed and deployed responsibly. With ISO 42001, ISO 27001, and SOC 2 Type II combined, Synthesia offers a uniquely comprehensive assurance framework:

• SOC 2 Type II proves our controls work in practice, day in and day out.
• ISO 27001 guarantees that security is built into our systems, policies, and risk management processes.
• ISO 42001 demonstrates that we govern our AI in line with global best practices for transparency, fairness, and accountability.

Together, these certifications form the most robust compliance foundation in the generative AI space, giving enterprises the confidence to scale their use of AI video while meeting the expectations of regulators, stakeholders, and end-users alike.

Why this matters for our customers

For our enterprise partners, this certification translates into tangible benefits:

• Easier compliance reviews: Security and procurement teams can streamline due diligence with independent proof of our security maturity.
• Reduced risk exposure: Generative AI is, for many, still an emerging technology. Our certified ISMS means customer data is protected with processes built to withstand evolving threats, even in the face of a rapidly evolving technology.
• Peace of mind at scale: Whether you’re deploying Synthesia across a single team or thousands of employees worldwide, our security program scales with you.

Earning ISO 27001 certification isn’t the finish line, it’s part of a continuous commitment to raising the bar on security. We’ll keep investing in the people, processes, and technology that ensure our platform remains trusted by the world’s leading enterprises.

If you’re an existing customer and would like to review our ISO 27001, ISO 42001, or SOC 2 Type II certificates and reports, please visit our Trust Center for more information.