https://youtu.be/qDyGFfnhc60

In this last lesson, you will learn 5 key things to be aware when handling data in your everyday work. You will also learn about the importance of understanding data protection regulations and how it plays a role in building trust with customers.

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Video script

In your everyday responsibilities, you will come across and handle personal information for customers as well as other employees. Remember that the data that might seem trivial or not sensitive to you, could be dangerous when it falls into the wrong hands.

Let us take a look at a few things you should be aware of when handling data. Stop thinking of data protection regulations as another compliance burden. These regulations help organizations build trustworthy relationships with their customers.
Don’t put all the burden of compliance with data regulations, on the compliance or the data protection team. As a member of an organization, compliance with data regulations and privacy policies is everyone's responsibility including you.

Be aware of accidentally revealing personal information about customers or employees on the internet.

  • When working with sensitive information exercise caution.
  • Always double-check before sending out an email.
  • Use only secure devices and connections.

And, avoid falling for phishing attempts. If you feel that you have fallen for a phishing attempt or your device might have been hacked, report it to the IT team immediately. Faster action to remedy the situation can reduce the impact of the breach. Be careful when sharing data related to yourself or others on the internet, and read website privacy policies to be aware of how the data can be used. Remember that, every time you use the internet you leave traces such as IP address, geographical location, and other personal information that are sensitive.

Finally, when in doubt regarding data protection and privacy, approach an expert on the matter to get help.

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