Customer service

Create how-to videos as easily as a slide deck

Turn your text-based FAQs into engaging videos with AI avatars — in over 120 languages.

Create a free AI video
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Trusted by leading enterprise customer service teams
If you're a customer service professional, you know that...

It's hard to create 100's of consistent and up-to-date customer training videos

Recording voiceovers

Recording consistent high-quality voiceovers requires equipment and skills.

Complex video editing tools

Creating high-quality videos requires advanced video editing tools and skills.

Updating videos

Frequent product updates make video maintenance challenging.

Meet Synthesia

The #1 AI video creation platform built for enterprise customer service teams.

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See how our AI video generator works below

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Use your own script or generate it with the help of AI with Chat GPT-like prompts.

Design away! Replace the AI avatar, change colors, fonts, and layouts to make the video your own.

Work better, together by sharing your video with your team to get feedback.

Download your video in .mp4, get a shareable link, or use an embed code. Your choice!


Create videos as diverse as your customer base

Make your customer training videos more inclusive by selecting from over 150 AI Avatars varied in age, ethnicity and gender.

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quick and easy

Turn text into high-quality voiceovers with one click

  • Get consistent voiceovers in over 120 languages
  • Automatic closed captions included
  • Clone your own voice
Easy updates

Update your customer training videos in minutes, not months

Need to update all your customers on the latest product release? Edit your existing video with a few clicks and get an updated version in minutes.


Synthesia Enterprise

Need to create a lot of videos and collaborate with your entire team?

Book a demo

Unlimited videos

No need to worry about usage restrictions and quotas – create as many videos as your organisation needs.

Personalized onboarding

A dedicated Customer Success Manager will guide you through a personalized onboarding process.

SOC 2 & GDPR compliant

Security is core to everything we do, from how we develop the product to how we treat customer data.
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Ethical use of AI

AI safety is a big part of our mission. We aim to amplify people’s capabilities, never to replace them.
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THe ROI for your business

You don't have to choose between cost, time and quality

Cost savings

Xerox's global training team reduced video and voiceover costs by over 50%, compared to hiring voiceover artists in multiple languages.

Read case study
Time savings

Zoom's instructional designers cut 90% off their video creation time – from days to hours, compared to traditional video creation methods.

Read case study
Engagement increase

BSH experienced over 30% increase in engagement with their e-learning, compared to text-based e-learning modules and PowerPoints.

Read case study

customer stories

Read why customer service teams from leading companies choose Synthesia today

G2 Logo 5 Star review

Faster video creation

"Synthesia’s AI voiceovers sold me instantly. They give us the ability to pivot and create video content much faster than before"

Ann Stutler
Senior Manager of Training & Learning at Division Maintenance Group
G2 Logo 5 Star review

No actors - no costs

"Relying on external agencies and hiring voiceover actors in multiple language was extremely costly. So it would either mean stretching the budget or no video at all."

Jason Etherington
Global L&D Sales Learning Strategy Manager at Xerox
G2 Logo 5 Star review

Speed, simplicity and ease

"We can record anytime and anywhere with greater speed, simplicity, and ease. It not only optimizes work schedules but also increases productivity and benefits the quality of our educational materials."

Tue S. Synthesia custoemr
Pedro da Silva
Global Educational Services Manager at Fiery

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