For Customer Service teams

Create how-to videos as easily as slide deck

Turn your text-based FAQs into engaging videos with AI avatars — in over 120 languages.

Synthesia STUDIO platform
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Trusted by leading enterprise customer service teams
If you're a customer service professional, you know that...

It's hard to create 100's of consistent and up-to-date customer training videos

Recording voiceovers

Recording consistent high-quality voiceovers requires equipment and skills.

Complex video editing tools

Creating high-quality videos requires advanced video editing tools and skills.

Updating videos

There is no easy way to keep your videos up-to-date with frequent product changes.

Create professional how-to videos as easily as slide deck — with over 200 video templates.

Click on the hotspots below to see how it works.
AI avatars

Create videos as diverse as your customer base

Make your customer training videos more inclusive by selecting from over 150 AI Avatars varied in age, ethnicity and gender.

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Lily (corporate only)
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Emory (corporate only)
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Turn text into high-quality voiceovers with one click

Get instant professional voiceovers in over 120 languages by simply typing in your text.

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Easy updates

Update your customer training videos in minutes, not months

Need to update all your customers on the latest product release? Edit your existing video with a few clicks and get an updated version in minutes.

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Synthesia Enterprise

Built for enterprise teams

Need enterprise-grade scalability, security, and support — plus a unified workspace for your team?

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SOC II and GDPR compliant
Our systems and processes have been independently audited and certified. Access reports here.
Collaboration features
Speed up reviews and communication by tagging teammates and leaving comments.
Enterprise-level scalability
We scale to meet your team's video creation needs, provide administration features and advanced security.
MSAs & Security questionnaires
We offer adaptable MSAs and work with your team to answer security questionnaires to meet your procurement requirements.

Get started in minutes with over
200 editable video templates

Read why customer service teams from leading companies choose Synthesia today

I love how easy Synthesia is!

The avatars look real and I can choose from many different languages. Synthesia is solving 2 key problems for me: I can use the in-built AI to generate my script and then make an AI avatar speak it.

G2 Logo 5 Star review
Tue S. Synthesia custoemr
Synthesia has helped us accelerate and scale.

Synthesia's ease of use has enabled us to accelerate the delivery of our privacy and security awareness training globally. This technology simplifies the process, reducing costs and time, while enhancing our ability to educate in multiple languages.

G2 Logo 5 Star review
Synthesia customer - Luis F.G

I like the quality and variety of the human avatars. This solution is easy to use, designed very well, and the workflow helps you concentrate on the quality of your message and communication.

G2 Logo 5 Star review
Synthesia client - Nancy H.
We have received great feedback from our colleagues!

Our 380.000+ employees all over the world must have the same competence profile. Synthesia helps us develop engaging, relevant and localised training content at scale.

G2 Logo 5 Star review
Profile Pircture

In the projects I'm currently in, it's a life saver, I could not deliver so quickly without Synthesia. I also value that they are adding avatars and new features regularly.

G2 Logo 5 Star review
Great product with even greater customer support!

Synthesia allows us to use video for situations we do not normally have resources for. So far, it has been great for product training or explaining new processes.

G2 Logo 5 Star review
Jana M.