In this lesson, a technical support specialist will guide you through the simple steps of resetting your router to get your internet connection up and running again.

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Video script

Hey there, I’m Axel from Technical Support. In this short video, I’m going to show you how to reset your router and get your internet back up and running in no time. It's a simple task, and I'll guide you through every step, so don't worry if you've never done it before.

First things first, you'll need a pen or a paperclip. This is going to be your reset button. You'll also need physical access to your router. It's usually a small box that your internet cable is plugged into.

Now that you have your pen or paperclip, and you know where your router is, let's locate the reset button. It's usually a small button located at the back of the router, it's usually labeled as "reset" or it could be a small hole that you'll need to use your pen or paperclip to press. It's important that you do not press any other buttons or make any other changes to the router.

Once you have located the reset button, press and hold it for about 10 seconds. This is important, you need to make sure you hold it for at least 10 seconds to ensure a full reset. After that, release the button, and wait for the lights on the router to start flashing. This means the router is resetting.

Now that the router has been reset, you'll need to log into the router's web interface, and reconfigure the settings. This step is crucial to get your network back up and running. You'll need the login information, usually the default login and password could be found on the router's manual or you can check the router's manufacturer website for more information.

That's it! you've successfully reset your router. Remember, resetting a router can solve many internet connection issues, but if you're still having trouble, don't hesitate to reach out to for further assistance. Have a good one!


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