See what's included
See what's included
How can I test Synthesia?
What happens if I go over my Starter plan’s monthly limit?
We monitor your usage and will notify you if you exceed your limit. If your usage goes significantly over the limit, we will charge your credit card for the additional usage.
Can I see more customer reviews of Synthesia?
Do unused video minutes roll over into the next month?
No. If you are under your video credit limit at the end of a billing period, the unused videos do not roll over to the next billing period.
Can I cancel Synthesia at any time?
Yes. Simply go to your account settings in Synthesia STUDIO and cancel your plan.
Please note: we do not store your videos after canceling the account. Instead, we offer a way to pause your account for free for 2 months and still keep the videos.
Can I upgrade my account at any time?
Yes. If you wish to upgrade your Starter plan to an annual plan, please get in touch with customer support. If you wish to upgrade to an Enterprise plan please contact our sales team.
How much does Synthesia cost?
For Starter plan users, Synthesia costs $29 per month or $264 if you go with an annual plan.
Can I use Synthesia for free?
You can try Synthesia out for free by going to the free demo video page. There, you can choose a video template, type in your video script, and generate a video for free.
Is Synthesia a one-time payment?
No, the payment for using Synthesia is recurring. For Starter plan users, the billing cycle can be monthly or annually. For Enterprise customers the billing cycle is annual.
How much is a custom avatar?
A custom avatar is an add-on to your Synthesia subscription and it costs $1000/year.
How many videos can I make with a Starter Plan?
A starter plan provides you with 10 video minutes per month. The amount of videos you generate depends on the length of each video you generate.
Here are some examples:
- If you generate a video which is 0:59 minutes long, you will have another 9:01 minutes of video left to generate for the month.
- You can generate 10 videos which are 1:00 minutes long, or 1 video which is 10:00 minutes long.
How and when are video minutes consumed?
Video minutes are only consumed when a video has been generated. For as long as your video is in draft, or you are utilising the play functionality credits will not be consumed.
If you have generated your video and would like to update the content you are able to do so by editing and regenerating your video.
Please note: We only count new video seconds. Example: If you edit an existing 1-minute video and change 3 seconds of it, we will only charge you for 3 seconds.
Can I pay per video?
No. Synthesia STUDIO is based on monthly and yearly subscriptions.