What is effective compliance training?
First, let's talk definitions. Compliance training is a type of training that informs employees of the organization's policies, regulations, and adherence to laws.
Depending on the country and and industry, compliance training can be mandated by law and therefore mandatory for employees.
One way of measuring the effectiveness of a compliance course is metrics like watch time, audience engagement, and course completion. The longer employees watch and engage with your content, the more likely it is that the message will stick.
However, a more foolproof method of measuring the effectiveness of training videos is quite simply nonconformity, or violations of organization policies. If employees keep violating policies, then the compliance courses should be implemented or revised.
What should be included in compliance training?
This largely depends in the country and industry in which your business operates. We urge you to seek out information relevant to your company and department from official resources.
However, a few of the most common topics covered in a compliance program include:
- Anti-harassment and anti-discrimination training
These topics are are highly applicable to any workplace setting, which is why they're often included by HR in compliance courses.
This training defines harassment, misconduct, bullying and gives detailed instructions on dealing with these scenarios.
- Workplace safety training
No matter the industry, the importance of safety training cannot be understated. It can range from simple fire safety information to machine handling in a factory or equipment handling in a laboratory.
- Diversity and ethics training
This diversity compliance courses are meant to educate employees on how to act ethically towards and work effectively with all colleagues, no matter the culture, gender, background or belief.
- Security training
This is designed to help employees feel prepared for any IT or other security breaches on the device they're using.
Being aware of the risk of hacking and fraud, and knowing what to do to prevent them is key to ensuring information security in the workplace.