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#1 ai video communications platform

Customer reviews

Explore 100+ categorized quotes from actual Synthesia customer reviews.

4.7
from 2,000+ reviews on G2
Change Management

“It's enterprise-ready and makes video creation easy.”

Niraj Singh
Head of SAP Experience Garage
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Sales enablement

"What used to take 4 hours now takes 30 minutes."

Rosalie Cutugno
Global Sales Enablement Lead
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Operations training

"The platform is so easy to use and intuitive."

Frank Grijspaarde
Global TPM Manager
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Internal communications

“We make videos fast and use them every day.”

Prashanth Poli
Group Data & AI Strategy Project Manager
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Employee training

“Updating 10,000 courses? Totally doable now.”

Eva Bertone McGann
Senior Instructional Designer
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Employee training

"100 hours of translation done in 10 minutes!"

Geoffrey Wright
Global Solutions Owner
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Compliance training

"I don't need a third party anymore. I do it myself"

Tonya Braddock
Executive Director, L&D
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Technical training

“50% faster content. Without sacrificing quality”

Miki Ishikawa
Director Learning Experience
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Employee training

"Teams adopt it fast and use it across the company."

Sabrina Childress
Innovation, Enablement, and Adoption
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Employee training

“Interactive video is redefining training for us”

Jen Ruthven
Group Director, Learning & Career Development
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Compliance training

“We push updates without touching the LMS.”

Mark Stauffer
Senior Manager, Global L&D
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Employee training

"We saved $56K and hit 100+ custom videos."

Matt Wozar
Senior Director of Talent Development
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Employee training

"With Synthesia, we get lightning-fast results."

Matt Pagel
L&D Manager
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Sales enablement

"180 videos. 5 languages. 0 hassle."

Lucy Radcliffe
Global Director, CisionOne Enablement
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IT

“It’s easy to use and grows across teams fast.”

Janosch Grosshans
Solution Manager IT
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Trusted by over 50,000 companies of all sizes

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Mainly simplifying the process of having a VIP do video in different languages.

Manuel Thomsen
Software Developer
at
Wunderman Thompson Studios
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Review score:
5
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2022-08-17
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Creating educational and informational video content both for internal company communication and external content for customers.

Ali Al Dubaisi
Co-Founder & President
at
vRealm Inc.
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Video lectures
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Review score:
5
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2022-02-15
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I am still amazed that I can create personalized videos in no time. I have been using Synthesia for a while now and it is great to see how much they keep improving and expanding the platform. The team behind the product is also doing an excellent job.

Viktor Heide
COO & Founder
at
Contractbook
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Benefits:
Time savings
High-quality video
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Review score:
5
CS link
2021-07-07
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We have very high quality standards. If we replace an existing solution, the new one must be the same or even better. It must also be accepted by our students. Both are the case with Synthesia.

Felix Schiessl
Senior Innovation Manager
at
IU International University of Applied Sciences
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Industry: 
Education Management
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Internal communications
Video lectures
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Benefits:
Learning engagement
High-quality video
Any benefit
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CS link
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This tool is great for those with no background in graphics, animation, or video production because it offers a variety of built-in avatars and a wide range of languages to choose from.

Usman Qureshi
Head of Business Development
at
ICT INTEGRATORS
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Review score:
5
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2022-01-09
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Easy to use. A broad range of Avatars to choose from. The support team is very cooperative and competent. The communication between Synthesia management and customers that I experienced was transparent and empathetic.

Ybert Noorlander
Business Consultant
at
ADLATUS
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Review score:
5
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2022-07-22
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When we couldn't get a camera crew to our SMEs during Covid lockdown, Synthesia ensured we could still move ahead with producing great courses for our clients.

Harvey James
Learning Designer, Coach & Trainer
at
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Industry: 
Education Management
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Training Videos
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Ease of use
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Review score:
5
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2021-11-03
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It helped me set up a visual support platform for a customer pretty quickly and rather cheaply. I also use it for other various small assignments to help out other customers.

Bert Van Soest
Project manager
at
Plantrekkers
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Industry: 
Hospitality and Food & Beverage
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Training Videos
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Benefits:
Time savings
Cost savings
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Review score:
5
CS link
2022-06-30
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I am finally able to create videos that explain directions that people will watch and follow. Having the talking head with a voice pulls people in, and before they know it, they have watched 10 minutes of instructions. This has already saved us so many phone calls where we usually have to explain these directions over the phone.

Jim Frey
Owner
at
Car Guy Garage, Inc.
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Transport & Logistics
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Training Videos
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Time savings
Learning engagement
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Review score:
5
CS link
2022-01-20
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The general workflow is easy and natural. You can pick an avatar, background, add shapes, write text, test and generate, and the result is always as expected with no surprises.

David Hurtado Torán
Customer Success Innovation Lead
at
Microsoft
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Internal communications
Training Videos
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Benefits:
Ease of use
High-quality video
Any benefit
Review score:
5
CS link
2022-11-15
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Synthesia solves the problem of getting presentation videos delivered cheaply and fast and it doesn't look and sound artificial. It is by far the best solution I have come across so far.

Robert Leid
CTO
at
Namadgi International Pty Ltd
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Company size:
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Industry: 
Education Management
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Video lectures
Training Videos
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Benefits:
Time savings
Cost savings
High-quality video
Any benefit
Review score:
5
CS link
2022-11-19
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It solves the problem of explaining our business without creating a lot of text. I can also show diagrams and pictures in an easy way.

Ingemar Anderson
President
at
Reprospace
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Company size:
Small business
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Industry: 
Education Management
Any industry

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Video lectures
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Benefits:
High-quality video
Any benefit
Review score:
5
CS link
2022-11-28
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We're creating videos that are visually appealing and that can be easily edited at any point vs. having it done with real humans.

Pascale Comaty
Product Marketer
at
Pricefx
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Marketing
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Benefits:
Ease of use
High-quality video
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Review score:
4.5
CS link
2022-03-29
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Surprise yourself with cloud-based software capable of producing amazing presenters. Very useful for companies.

Boris González Ojeda
CEO & Founder
at
VirtualPoint Eventee
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Marketing
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Review score:
5
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2022-07-15
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I love that the only thing I have to do is create text content, paste it into Synthesia's video creation input, select a proper avatar, and add some app screens/images to finish my video. It is really easy.

Bahar Uygun
Product Team Member
at
Glocalzone
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Company size:
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Industry: 
Software & Technology
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Training Videos
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Benefits:
Ease of use
Any benefit
Review score:
5
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2022-03-10
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I like most that the videos look authentic. My customers ask me who I hired to record them.

Ingemar Anderson
President
at
Reprospace
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Company size:
Small business
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Industry: 
Education Management
Any industry

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Video lectures
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Benefits:
High-quality video
Any benefit
Review score:
5
CS link
2022-11-28
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I wanted to kickstart some of the online user guides for a new product we are launching. Synthesia has "blown people away" when they see the quality of what is possible with an hour or two of work. The tool is also making us think about the overall scripting and messaging that we are trying to get across to the audience. How is it benefiting us? The rate of productivity is way beyond my expectations. I've churned out half a dozen videos in a couple of days and they just keep getting better. The tool is making the whole experience so easy.

David Dullaghan
Consultant
at
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Marketing
Skill development
Technical training
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Benefits:
High-quality video
Any benefit
Review score:
5
CS link
2022-08-26
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I appreciate the different languages and avatars available on Synthesia, as well as the simplicity of the platform.

Bilâl Tahris
Co-Founder & CEO
at
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Compliance training
Customer Service
Interactive courses
IT
Marketing
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Benefits:
Ease of use
Any benefit
Review score:
5
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2022-04-27
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The program is user-friendly. It has an excellent photo and video library and lots of avatar and voice choices.

Yom Metro
President
at
KW Saver LLC
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Company size:
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Industry: 
Transport & Logistics
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Training Videos
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Benefits:
Ease of use
Any benefit
Review score:
5
CS link
2022-11-10
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We have built a training academy for our SaaS product with Synthesia. It currently consists of 39 videos over nine courses. Synthesia has enabled us to iterate extremely quickly on our customer onboarding videos. We even managed to produce 20 professional-looking training videos in just three weeks.

Tue Søttrup
VP of Customer Experience
at
Dixa
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Company size:
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Industry: 
Software & Technology
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Training Videos
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Benefits:
Time savings
Learning engagement
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Review score:
5
CS link
2021-07-29
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I now have the ability to create multiple training videos and create a virtual team using the avatars.

Kristal Walker
Founder & President
at
Proverbs University
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Company size:
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Industry: 
Education Management
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Video lectures
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Benefits:
Time savings
Ease of use
Any benefit
Review score:
5
CS link
2022-12-19
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The biggest problem I have is producing quality voiceovers. You can hire a professional voiceover spokesperson but this takes days and can cost hundreds of dollars. Or you can do it yourself and, in my case for lack of good equipment and a professional sounding voice, quality suffers. Synthesia's AI driven technology produces near human voice results which are shockingly realistic. All of this saves time and money.

Stewart S.
Owner
at
4az.com Media
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Consulting
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Marketing
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Benefits:
Time savings
Cost savings
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Review score:
5
CS link
2022-07-04
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One of the best online products in recent years. It has good speech quality, avatar quality, rendering speed, and a simple and intuitive interface.

Evgeny Bogdanov
Director
at
Digitalkilo
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Company size:
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Industry: 
Manufacturing & Construction
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Training Videos
Internal communications
Marketing
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Benefits:
Ease of use
High-quality video
Any benefit
Review score:
5
CS link
2022-11-20
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I’ve never even used a tutorial, because the platform is so easy to use. This actually is the first time in my career that I've been an early adopter of new technology.

Frank van der Grijspaarde
Global TPM Manager of Customer Service and Logistics
at
Heineken
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The wide array of voices, accents and diverse avatars is super helpful. Especially for us who are very focused on Diversity, Equity and Inclusion.

Katrianna Quatraro
Educational Media Specialist
at
Collibra
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I like the wide selection of avatars and the natural language with so many regional dialects covered. In particular, the British voices are excellent, which is essential for my work

Karl Seymour
Founder & Director
at
Photosymbols Limited
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Benefits:
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Review score:
5
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2022-10-07
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Easy to use, fast and responsive. I think this is the best software to make explainer videos you can find on the market right now, There are no competitors and when you use this, you can bring in elements from other platforms like Canva and Videostars and make magic happen.

Rick Moghadam
at
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Industry: 
Financial Services & Insurance
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Benefits:
Ease of use
High-quality video
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Review score:
5
CS link
2023-02-16
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Provides an innovative method of creating training material with PowerPoint-like controls for AI actors to communicate your message effectively. The ability to automate the process is quite nice as well.

Dave Friedel
CEO
at
MarketAlly
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Industry: 
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Benefits:
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Review score:
4.5
CS link
2022-05-04
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It's very useful for companies if they have to disburse large amounts of money for a presenter, equipment, technical staff. It's fast and impactful.

Boris González Ojeda
CEO & Founder
at
VirtualPoint Eventee
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Industry: 
Consulting
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Marketing
Internal communications
All use cases
Benefits:
Time savings
Cost savings
Any benefit
Review score:
5
CS link
2022-07-15
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It is easy to create stunning training videos in a short amount of time. The avatars are great and the quality is constantly improving. I also appreciate the many new features being added.

Tue Søttrup
VP of Customer Experience
at
Dixa
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Company size:
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Industry: 
Software & Technology
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Training Videos
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Benefits:
Time savings
High-quality video
Any benefit
Review score:
5
CS link
2021-07-29
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Our group is creating a chat-based interface using Synthesia videos that help to train students in the medical field. We have found that collaborators and students are much more likely to accept these characters on first impression than the previous 3D virtual humans we used.

Jacob Stuart
Research Assistant
at
University of Florida
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Company size:
Enterprise
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Industry: 
Education Management
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Video lectures
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Benefits:
Learning engagement
Any benefit
Review score:
5
CS link
2021-10-21
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Anyone can create a video; however, video editing/tweaking is what takes the most time. Using Synthesia, there is no need to re-record a video to fix mistakes, change messaging, or improve how you said something. It's as easy as editing the text and clicking the Generate button.

Jason Beres
Senior Vice President, Developer Tools
at
Infragistics
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Mid-market
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Industry: 
Software & Technology
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Training Videos
Internal communications
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Benefits:
Ease of use
Any benefit
Review score:
4
CS link
2023-01-30
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Synthesia is an innovative service that opens new avenues of creativity and opportunities for digital creators and is a powerful tool for digital marketing professionals. I am eager to see new features and have many ideas in mind that I want to apply.

Oliver Palomares
Digital Designer
at
Interactivoh!
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Marketing
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Review score:
4.5
CS link
2022-08-19
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Synthesia allows us to use video formats where usually there is not enough time or money to do so. So far it's been used for training products (for our employees as well as for our customers) but also for internal communication like news, introducing software products, or explaining new processes.

Jana Menge
Digital Learning Designer
at
WBS TRAINING AG
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Industry: 
Education Management
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Training Videos
Internal communications
All use cases
Benefits:
Time savings
Cost savings
High-quality video
Any benefit
Review score:
4.5
CS link
2021-08-16
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Create content and information quickly and provide this to the company.

Patrick Ng
Manager Innovations IT Strategy and Operations
at
Fashion Digital
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Company size:
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Industry: 
Software & Technology
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Training Videos
Operations training
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Benefits:
Time savings
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Review score:
4.5
CS link
2022-11-13
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Synthesia helps establish a human connection in the absence of a real person, motivating learners throughout the learning process.

Trent Hoy
Learning Experience Manager
at
Berlitz
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Enterprise
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Industry: 
Education Management
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Video lectures
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Benefits:
Learning engagement
High-quality video
Any benefit
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CS link
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Synthesia has been extremely helpful in improving the quality of my training videos and virtual lessons. I would recommend it to anyone or any business looking to add high quality visuals to their work or projects.

Alyssa Gravely
Program Manager
at
VBCA, llc
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Industry: 
Hospitality and Food & Beverage
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Training Videos
All use cases
Benefits:
High-quality video
Any benefit
Review score:
5
CS link
2022-10-06
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We use Synthesia to present our products and services in different languages.

Juan Manuel Urraburu
Co-Founder
at
ProRM
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Marketing
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Review score:
4.5
CS link
2022-11-17
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We love being able to automatically generate pitches and sales videos from copy, which makes it a thousand times faster and cheaper to produce professional videos for our non-technical people.

Jacopo Nardiello
CEO
at
SIGHUP srl
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Marketing
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Review score:
4
CS link
2022-08-17
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For a small company like ours, it is not possible to have product and instruction films made. You can do that with Synthesia. It took some time, but the result is great. Moreover, Synthesia regularly develops new features. Very satisfied!

Ed van den Eijkel
Director
at
Promths Solar & Heating bv
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Manufacturing & Construction
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Marketing
Training Videos
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Benefits:
High-quality video
Any benefit
Review score:
4.5
CS link
2022-06-02
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We are creating videos to guide testers through user tests with these videos. It's much easier (and more flexible) to do this with Synthesia instead of creating videos with real people.

Jonas Kamber
Founder
at
Solid User Tests
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Review score:
5
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2022-04-07

Oh no! No results match your filters. Try using a different combination of filters or see an unfiltered list of reviews below.

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Training videos for future employees.

Bear Karry
Owner
at
Bear karry productions
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Way faster than preparing traditional video – especially if you are not comfortable speaking to camera. Consistent delivery and it also allows post-production add ons.

Robert Joy
Founder
at
Presonator
G2 Logo

I like most that the videos look authentic. My customers ask me who I hired to record them.

Ingemar Anderson
President
at
Reprospace
G2 Logo

There is no faster way to create a video quickly - you can't beat copy and pasting in some text and clicking go. Sometimes people want to have a video for something but do not adapt well to the visual medium. Ideally, a message is adapted to the medium, but in cases where that's not possible, the idea that something already written can be made into a video quickly is excellent.

Kevin Schultz
Technical Product Manager
at
Northeastern University
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The platform is simple and self-explanatory to use and the results are amazing. Customers didn't even realize it was an avatar.

Dirk Pache
CEO
at
KONTOR4 GmbH
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Provides an effective means of communicating corporate messages and custom training.

Dave Friedel
CEO
at
MarketAlly
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Synthesia hit the sweet spot in terms of efficiency, professionalism and cost.

Jose Zuniga
Operational Excellence Capability and Development Leader
at
DuPont
G2 Logo

We are an app business that has struggled to effectively explain our app and how it works to users through traditional methods such as blog posts and FAQ articles. However, with Synthesia, we are able to enhance the user experience while also explaining the system in a more engaging way.

Bahar Uygun
Product Team Member
at
Glocalzone
G2 Logo

We're creating videos that are visually appealing and that can be easily edited at any point vs. having it done with real humans.

Pascale Comaty
Product Marketer
at
Pricefx
G2 Logo

Synthesia saves me time - I don't have to cut, edit, produce, recut, etc. Wowza!

Dr. Wade M. Larson
Resource Content Member
at
Forbes Human Resources Council
G2 Logo

We have very high quality standards. If we replace an existing solution, the new one must be the same or even better. It must also be accepted by our students. Both are the case with Synthesia.

Felix Schiessl
Senior Innovation Manager
at
IU International University of Applied Sciences
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I don't need to hire someone to work on my videos and I can create them myself. This saves more money for my business and makes our job easier.

Sergio Valenzuela
Co-owner
at
Valcorp Digital LLC
G2 Logo

The program is user-friendly. It has an excellent photo and video library and lots of avatar and voice choices.

Yom Metro
President
at
KW Saver LLC
G2 Logo

I really like the templates and the Avatars. It is very easy to use and you can get a video going in about a quarter to half the time it would take if you did it from scratch.

Paul Ryan
at
G2 Logo

Synthesia is solving the language barriers and pronunciation issues, which benefits us in a diverse range of cross-cultural barriers.

Byron Callaghan
Chief Build Officer
at
Royal Free London NHS Foundation Trust
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Video content is an easy way to engage your customers and keep them coming back. Video marketing can be used in many ways, such as creating instructions that make it easier to use your product, explaining how to use the product on social media, or showing the workflows in your company. But how can you create such content if you have no camera or actors? Of course, with Synthesia!

Dirk Pache
CEO
at
KONTOR4 GmbH
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I love the ease of use and the abundance of avatars to work with.

Hassan Pasha
Creative Manager & Team Lead
at
VaporVM
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I think the best thing is the customization in the video area where you can upload your own pictures or graphics. I also find the selection of several languages or linguistic dialects great.

Ralf Lorz
Health Manager
at
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Our group is creating a chat-based interface using Synthesia videos that help to train students in the medical field. We have found that collaborators and students are much more likely to accept these characters on first impression than the previous 3D virtual humans we used.

Jacob Stuart
Research Assistant
at
University of Florida
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I like how easy it is to change avatars, change music, and change backgrounds. The process of adding text is super easy, and I like that you can duplicate the video to use for other clients.

Michael Baker
Sales Manager
at
Public Wireless
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My video marketing agency relies on speed and price for my customers. Synthesia gives me the ability to create a custom avatar that speaks in multiple languages for clients.

Boyd Staszewski
Marketing and TV Producer
at
Changing Production
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The support staff is very helpful and the tool works very efficiently with a professional look.

Yann Gerville-Reache
COO
at
HeliosDX
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Helping with being able to put more content out on social media more quickly and with a more professional look.

Paul Ryan
at
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We make many user communications and user instructions (multi-language) with Synthesia.

Joost van der Zwaan
Head of ICT
at
Rituals
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At CEMEX University, we're using Synthesia to create explainer videos because it is just easier, faster, and more cost-effective to use Synthesia than to record an actual person doing the explanation. Their great variety of avatars makes it easy to adapt to most types of learning or communication initiatives, and the flexibility of producing the content in multiple languages has made Synthesia a go-to resource for many of our new programs.

Luis F. Gonzalez
CEMEX University Manager
at
CEMEX
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Demos and proof of concepts about AI. We use it to showcase AI (video, voice, and content) and then explain how AI works. Also some internal communications.

David Hurtado Torán
Customer Success Innovation Lead
at
Microsoft
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I am shocked at how great some of the voices are. There is one that sounds like my old boss, who did voiceovers for radio stations, and another sounds like Edward Herrmann! Some of the avatars are visually convincing, as well. I also love how easy the interface is.

Michael Farese
Director of Learning and Development
at
Pinnacle Live
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Create content and information quickly and provide this to the company.

Patrick Ng
Manager Innovations IT Strategy and Operations
at
Fashion Digital
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Easy to use. A broad range of Avatars to choose from. The support team is very cooperative and competent. The communication between Synthesia management and customers that I experienced was transparent and empathetic.

Ybert Noorlander
Business Consultant
at
ADLATUS
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It was really easy to get started with the tool, the barrier to entry is very low.

Sidsel Skov Kragsnæs
Digital Learning Specialist
at
BESTSELLER
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It raises our content to the next level, helping us gain interest and engagement in our services. The speed of production and the fact that it only takes one person is a great cost reduction.

Lisa Rodgers
Internal Communicator
at
Volvo Group
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Avoid using your own image in presentations and courses. It's easier and more homogeneous with an avatar, so communication is easier and more manageable.

Salvador Moret
at
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We are saving time and money by using an avatar instead of booking time with expensive team members and executives to create learning videos.

Amber Keithley
Director of Product Dev
at
NextLevel Practice
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