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#1 ai video communications platform

Customer reviews

Explore 100+ categorized quotes from actual Synthesia customer reviews.

4.7
from 2,000+ reviews on G2
Change Management

“It's enterprise-ready and makes video creation easy.”

Niraj Singh
Head of SAP Experience Garage
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Sales enablement

"What used to take 4 hours now takes 30 minutes."

Rosalie Cutugno
Global Sales Enablement Lead
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Operations training

"The platform is so easy to use and intuitive."

Frank Grijspaarde
Global TPM Manager
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Internal communications

“We make videos fast and use them every day.”

Prashanth Poli
Group Data & AI Strategy Project Manager
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Employee training

“Updating 10,000 courses? Totally doable now.”

Eva Bertone McGann
Senior Instructional Designer
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Employee training

"100 hours of translation done in 10 minutes!"

Geoffrey Wright
Global Solutions Owner
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Compliance training

"I don't need a third party anymore. I do it myself"

Tonya Braddock
Executive Director, L&D
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Technical training

“50% faster content. Without sacrificing quality”

Miki Ishikawa
Director Learning Experience
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Employee training

"Teams adopt it fast and use it across the company."

Sabrina Childress
Innovation, Enablement, and Adoption
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Employee training

“Interactive video is redefining training for us”

Jen Ruthven
Group Director, Learning & Career Development
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Compliance training

“We push updates without touching the LMS.”

Mark Stauffer
Senior Manager, Global L&D
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Employee training

"We saved $56K and hit 100+ custom videos."

Matt Wozar
Senior Director of Talent Development
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Employee training

"With Synthesia, we get lightning-fast results."

Matt Pagel
L&D Manager
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Sales enablement

"180 videos. 5 languages. 0 hassle."

Lucy Radcliffe
Global Director, CisionOne Enablement
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IT

“It’s easy to use and grows across teams fast.”

Janosch Grosshans
Solution Manager IT
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Trusted by over 50,000 companies of all sizes

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Mainly simplifying the process of having a VIP do video in different languages.

Manuel Thomsen
Software Developer
at
Wunderman Thompson Studios
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Review score:
5
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2022-08-17
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Creating educational and informational video content both for internal company communication and external content for customers.

Ali Al Dubaisi
Co-Founder & President
at
vRealm Inc.
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Video lectures
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Review score:
5
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2022-02-15
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I am still amazed that I can create personalized videos in no time. I have been using Synthesia for a while now and it is great to see how much they keep improving and expanding the platform. The team behind the product is also doing an excellent job.

Viktor Heide
COO & Founder
at
Contractbook
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Benefits:
Time savings
High-quality video
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Review score:
5
CS link
2021-07-07
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We have very high quality standards. If we replace an existing solution, the new one must be the same or even better. It must also be accepted by our students. Both are the case with Synthesia.

Felix Schiessl
Senior Innovation Manager
at
IU International University of Applied Sciences
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Education Management
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Internal communications
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Learning engagement
High-quality video
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This tool is great for those with no background in graphics, animation, or video production because it offers a variety of built-in avatars and a wide range of languages to choose from.

Usman Qureshi
Head of Business Development
at
ICT INTEGRATORS
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Review score:
5
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2022-01-09
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Easy to use. A broad range of Avatars to choose from. The support team is very cooperative and competent. The communication between Synthesia management and customers that I experienced was transparent and empathetic.

Ybert Noorlander
Business Consultant
at
ADLATUS
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Review score:
5
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2022-07-22
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When we couldn't get a camera crew to our SMEs during Covid lockdown, Synthesia ensured we could still move ahead with producing great courses for our clients.

Harvey James
Learning Designer, Coach & Trainer
at
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Industry: 
Education Management
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Training Videos
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Ease of use
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Review score:
5
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2021-11-03
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It helped me set up a visual support platform for a customer pretty quickly and rather cheaply. I also use it for other various small assignments to help out other customers.

Bert Van Soest
Project manager
at
Plantrekkers
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Industry: 
Hospitality and Food & Beverage
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Training Videos
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Time savings
Cost savings
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Review score:
5
CS link
2022-06-30
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I am finally able to create videos that explain directions that people will watch and follow. Having the talking head with a voice pulls people in, and before they know it, they have watched 10 minutes of instructions. This has already saved us so many phone calls where we usually have to explain these directions over the phone.

Jim Frey
Owner
at
Car Guy Garage, Inc.
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Transport & Logistics
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Training Videos
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Time savings
Learning engagement
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Review score:
5
CS link
2022-01-20
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The general workflow is easy and natural. You can pick an avatar, background, add shapes, write text, test and generate, and the result is always as expected with no surprises.

David Hurtado Torán
Customer Success Innovation Lead
at
Microsoft
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Internal communications
Training Videos
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Benefits:
Ease of use
High-quality video
Any benefit
Review score:
5
CS link
2022-11-15
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Synthesia solves the problem of getting presentation videos delivered cheaply and fast and it doesn't look and sound artificial. It is by far the best solution I have come across so far.

Robert Leid
CTO
at
Namadgi International Pty Ltd
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Company size:
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Industry: 
Education Management
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Video lectures
Training Videos
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Benefits:
Time savings
Cost savings
High-quality video
Any benefit
Review score:
5
CS link
2022-11-19
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It solves the problem of explaining our business without creating a lot of text. I can also show diagrams and pictures in an easy way.

Ingemar Anderson
President
at
Reprospace
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Company size:
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Industry: 
Education Management
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Video lectures
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Benefits:
High-quality video
Any benefit
Review score:
5
CS link
2022-11-28
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We're creating videos that are visually appealing and that can be easily edited at any point vs. having it done with real humans.

Pascale Comaty
Product Marketer
at
Pricefx
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Marketing
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High-quality video
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Review score:
4.5
CS link
2022-03-29
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Surprise yourself with cloud-based software capable of producing amazing presenters. Very useful for companies.

Boris González Ojeda
CEO & Founder
at
VirtualPoint Eventee
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Marketing
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Review score:
5
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2022-07-15
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I love that the only thing I have to do is create text content, paste it into Synthesia's video creation input, select a proper avatar, and add some app screens/images to finish my video. It is really easy.

Bahar Uygun
Product Team Member
at
Glocalzone
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Software & Technology
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Training Videos
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Benefits:
Ease of use
Any benefit
Review score:
5
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2022-03-10
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I like most that the videos look authentic. My customers ask me who I hired to record them.

Ingemar Anderson
President
at
Reprospace
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Company size:
Small business
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Industry: 
Education Management
Any industry

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Video lectures
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Benefits:
High-quality video
Any benefit
Review score:
5
CS link
2022-11-28
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I wanted to kickstart some of the online user guides for a new product we are launching. Synthesia has "blown people away" when they see the quality of what is possible with an hour or two of work. The tool is also making us think about the overall scripting and messaging that we are trying to get across to the audience. How is it benefiting us? The rate of productivity is way beyond my expectations. I've churned out half a dozen videos in a couple of days and they just keep getting better. The tool is making the whole experience so easy.

David Dullaghan
Consultant
at
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Marketing
Skill development
Technical training
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Benefits:
High-quality video
Any benefit
Review score:
5
CS link
2022-08-26
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I appreciate the different languages and avatars available on Synthesia, as well as the simplicity of the platform.

Bilâl Tahris
Co-Founder & CEO
at
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Compliance training
Customer Service
Interactive courses
IT
Marketing
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Ease of use
Any benefit
Review score:
5
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2022-04-27
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The program is user-friendly. It has an excellent photo and video library and lots of avatar and voice choices.

Yom Metro
President
at
KW Saver LLC
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Company size:
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Industry: 
Transport & Logistics
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Training Videos
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Benefits:
Ease of use
Any benefit
Review score:
5
CS link
2022-11-10
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We have built a training academy for our SaaS product with Synthesia. It currently consists of 39 videos over nine courses. Synthesia has enabled us to iterate extremely quickly on our customer onboarding videos. We even managed to produce 20 professional-looking training videos in just three weeks.

Tue Søttrup
VP of Customer Experience
at
Dixa
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Company size:
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Industry: 
Software & Technology
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Training Videos
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Benefits:
Time savings
Learning engagement
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Review score:
5
CS link
2021-07-29
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I now have the ability to create multiple training videos and create a virtual team using the avatars.

Kristal Walker
Founder & President
at
Proverbs University
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Company size:
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Industry: 
Education Management
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Video lectures
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Benefits:
Time savings
Ease of use
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Review score:
5
CS link
2022-12-19
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The biggest problem I have is producing quality voiceovers. You can hire a professional voiceover spokesperson but this takes days and can cost hundreds of dollars. Or you can do it yourself and, in my case for lack of good equipment and a professional sounding voice, quality suffers. Synthesia's AI driven technology produces near human voice results which are shockingly realistic. All of this saves time and money.

Stewart S.
Owner
at
4az.com Media
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Consulting
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Marketing
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Benefits:
Time savings
Cost savings
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Review score:
5
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2022-07-04
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One of the best online products in recent years. It has good speech quality, avatar quality, rendering speed, and a simple and intuitive interface.

Evgeny Bogdanov
Director
at
Digitalkilo
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Industry: 
Manufacturing & Construction
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Training Videos
Internal communications
Marketing
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Benefits:
Ease of use
High-quality video
Any benefit
Review score:
5
CS link
2022-11-20
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I’ve never even used a tutorial, because the platform is so easy to use. This actually is the first time in my career that I've been an early adopter of new technology.

Frank van der Grijspaarde
Global TPM Manager of Customer Service and Logistics
at
Heineken
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The wide array of voices, accents and diverse avatars is super helpful. Especially for us who are very focused on Diversity, Equity and Inclusion.

Katrianna Quatraro
Educational Media Specialist
at
Collibra
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I like the wide selection of avatars and the natural language with so many regional dialects covered. In particular, the British voices are excellent, which is essential for my work

Karl Seymour
Founder & Director
at
Photosymbols Limited
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Training Videos
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Benefits:
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Review score:
5
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2022-10-07
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Easy to use, fast and responsive. I think this is the best software to make explainer videos you can find on the market right now, There are no competitors and when you use this, you can bring in elements from other platforms like Canva and Videostars and make magic happen.

Rick Moghadam
at
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Industry: 
Financial Services & Insurance
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Training Videos
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Benefits:
Ease of use
High-quality video
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Review score:
5
CS link
2023-02-16
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Provides an innovative method of creating training material with PowerPoint-like controls for AI actors to communicate your message effectively. The ability to automate the process is quite nice as well.

Dave Friedel
CEO
at
MarketAlly
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Industry: 
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Marketing
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Benefits:
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Review score:
4.5
CS link
2022-05-04
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It's very useful for companies if they have to disburse large amounts of money for a presenter, equipment, technical staff. It's fast and impactful.

Boris González Ojeda
CEO & Founder
at
VirtualPoint Eventee
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Industry: 
Consulting
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Marketing
Internal communications
All use cases
Benefits:
Time savings
Cost savings
Any benefit
Review score:
5
CS link
2022-07-15
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It is easy to create stunning training videos in a short amount of time. The avatars are great and the quality is constantly improving. I also appreciate the many new features being added.

Tue Søttrup
VP of Customer Experience
at
Dixa
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Company size:
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Industry: 
Software & Technology
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Training Videos
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Benefits:
Time savings
High-quality video
Any benefit
Review score:
5
CS link
2021-07-29
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Our group is creating a chat-based interface using Synthesia videos that help to train students in the medical field. We have found that collaborators and students are much more likely to accept these characters on first impression than the previous 3D virtual humans we used.

Jacob Stuart
Research Assistant
at
University of Florida
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Company size:
Enterprise
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Industry: 
Education Management
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Video lectures
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Benefits:
Learning engagement
Any benefit
Review score:
5
CS link
2021-10-21
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Anyone can create a video; however, video editing/tweaking is what takes the most time. Using Synthesia, there is no need to re-record a video to fix mistakes, change messaging, or improve how you said something. It's as easy as editing the text and clicking the Generate button.

Jason Beres
Senior Vice President, Developer Tools
at
Infragistics
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Mid-market
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Industry: 
Software & Technology
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Training Videos
Internal communications
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Benefits:
Ease of use
Any benefit
Review score:
4
CS link
2023-01-30
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Synthesia is an innovative service that opens new avenues of creativity and opportunities for digital creators and is a powerful tool for digital marketing professionals. I am eager to see new features and have many ideas in mind that I want to apply.

Oliver Palomares
Digital Designer
at
Interactivoh!
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Consulting
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Marketing
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Benefits:
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Review score:
4.5
CS link
2022-08-19
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Synthesia allows us to use video formats where usually there is not enough time or money to do so. So far it's been used for training products (for our employees as well as for our customers) but also for internal communication like news, introducing software products, or explaining new processes.

Jana Menge
Digital Learning Designer
at
WBS TRAINING AG
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Enterprise
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Industry: 
Education Management
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Training Videos
Internal communications
All use cases
Benefits:
Time savings
Cost savings
High-quality video
Any benefit
Review score:
4.5
CS link
2021-08-16
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Create content and information quickly and provide this to the company.

Patrick Ng
Manager Innovations IT Strategy and Operations
at
Fashion Digital
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Industry: 
Software & Technology
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Training Videos
Operations training
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Benefits:
Time savings
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Review score:
4.5
CS link
2022-11-13
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Synthesia helps establish a human connection in the absence of a real person, motivating learners throughout the learning process.

Trent Hoy
Learning Experience Manager
at
Berlitz
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Enterprise
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Industry: 
Education Management
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Video lectures
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Benefits:
Learning engagement
High-quality video
Any benefit
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CS link
G2 Logo

Synthesia has been extremely helpful in improving the quality of my training videos and virtual lessons. I would recommend it to anyone or any business looking to add high quality visuals to their work or projects.

Alyssa Gravely
Program Manager
at
VBCA, llc
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Industry: 
Hospitality and Food & Beverage
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Training Videos
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Benefits:
High-quality video
Any benefit
Review score:
5
CS link
2022-10-06
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We use Synthesia to present our products and services in different languages.

Juan Manuel Urraburu
Co-Founder
at
ProRM
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Training Videos
Marketing
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Review score:
4.5
CS link
2022-11-17
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We love being able to automatically generate pitches and sales videos from copy, which makes it a thousand times faster and cheaper to produce professional videos for our non-technical people.

Jacopo Nardiello
CEO
at
SIGHUP srl
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Marketing
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Review score:
4
CS link
2022-08-17
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For a small company like ours, it is not possible to have product and instruction films made. You can do that with Synthesia. It took some time, but the result is great. Moreover, Synthesia regularly develops new features. Very satisfied!

Ed van den Eijkel
Director
at
Promths Solar & Heating bv
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Industry: 
Manufacturing & Construction
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Marketing
Training Videos
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Benefits:
High-quality video
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Review score:
4.5
CS link
2022-06-02
G2 Logo

We are creating videos to guide testers through user tests with these videos. It's much easier (and more flexible) to do this with Synthesia instead of creating videos with real people.

Jonas Kamber
Founder
at
Solid User Tests
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Training Videos
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Benefits:
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Review score:
5
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2022-04-07

Oh no! No results match your filters. Try using a different combination of filters or see an unfiltered list of reviews below.

G2 Logo

The platform is easy to use, very efficient, and covers all the requirements for effective production. It saves us precious time and financial resources and gives us and our clients more flexibility.

Homeric de Sarthe
CEO
at
Pitchboy
G2 Logo

One problem it is solving for us is adding new video sequences after delivery. Before using Synthesia, whenever a client wanted to add more video sequences, we had to shoot again, with all the budget and logistics that entailed. Now, we can simply go to the platform and build the new sequences from the already existing template. Another problem was multilingual video training. Before, we had to translate the content, find an actor speaking the right language, and shoot each video independently. Now, we just need to translate the text, and Synthesia does the rest!

Homeric de Sarthe
CEO
at
Pitchboy
G2 Logo

Synthesia let's me customize the accent to the video speaker, and experiment with formats, timing, inflection and new features

Keram Malicki-Sanchez
Chief Executive Officer
at
Spatialized.Events
G2 Logo

It is straightforward to use. No additional peripherals, like cameras and microphones, are needed. The results are impressive. I love the instant autosave feature that saves your work after every single change. Everything is optimized, so you don't have to decide on tens of confusing settings.

Diego Rodriguez
Director
at
Tranlanguage
G2 Logo

We would be getting real tutors to introduce each course and topic, which would take forever and a lot of hard work dealing with individuals.

Dave Snow
Head of Learning & Innovation
at
System Group
G2 Logo

Creating training tutorials for employees and external customers. This content is needed for making clear onboarding instructions. It is now a more streamlined process.

Sonia Farace
Strategic Project Management Principal
at
FedEx Express - Critical Inventory Logistics
G2 Logo

This is the future of presenters, spokespersons, and voice-over. I cannot even tell you the cost savings my company has experienced by using Synthesia over actual live actors.

Andrew Baxter
at
G2 Logo

The app is quite impressive, even in its early stages. The variety of avatars to choose from and the text-to-speech options (different accents, tempo, pronunciations, etc.) are amazing. I like that I can send a link to my clients so they can watch, listen and choose their favorite 'actor.' After developing the video, I can enable Share & Duplicate Video and send the link (my source file/work) to the client - another excellent feature!

Sarunas Vaitkus
Learning Designer
at
OSCE
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I really like the final result, with avatars whose mouths move according to the speech. I have noticed that, with Brazilian Portuguese, not all avatars work well, but the ones that do are excellent.

Eliane Apolinario
E-learning training creator
at
ELM Projetos e Treinamentos
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There is a wide choice of avatars, and you can add different backgrounds and choose accents. But the best part is actually the combination of great-sounding audio and top-class lip synching.

Mike Baker
Founder
at
InterviewBot Ltd
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The variety of avatars available allows you to combine spoken, written, and video elements within one video presentation.

Dave Snow
Head of Learning & Innovation
at
System Group
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Scripting and not having to read off a teleprompter anymore! What used to take me 3 months, I did in 3 weeks. It was a game changer for training videos! This is the first AI software that I have used. When I was looking into competitors, the avatars seemed better with Synthesia.

Bear Karry
Owner
at
Bear karry productions
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How fast the cloud tooling is on Synthesia - you can have your AI movie in minutes! Just add text in the tool, add a background video

Joost van der Zwaan
Head of ICT
at
Rituals
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We are creating videos to guide testers through user tests with these videos. It's much easier (and more flexible) to do this with Synthesia instead of creating videos with real people.

Jonas Kamber
Founder
at
Solid User Tests
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I love Synthesia! I use it to create explainer videos of research articles for my post-graduate degree. It is amazing. Other products aren't as good at text-to-speech, and the emotion in the voices and avatars make the video so professional.

Robert Leid
CTO
at
Namadgi International Pty Ltd
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Synthesia helps solve the problem of quickly and cheaply creating explainer videos. Just by adding the script to Synthesia's script box and correcting some pronunciation details, you can have a professional video in minutes.

Angel Silva
Website developer
at
Freelance
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The production of videos for courses allows us to customize our courses for each company without increasing the cost. It allows much faster editing than with real actors and is infinitely cheaper.

Daniel Camacho
CEO
at
Unified Networks SL
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Being able to quickly and beautifully create videos as if I'm building a powerpoint to tell my story using Synthesia. The ability to easily change languages and speak in different native voices with the push of one button is mind-blowing! You can connect with anyone anywhere in the world and simply use text to produce high-quality videos.

Maria Nordstrom
VP, Global Growth
at
Craft
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Synthesia provides me with the ability to switch between genders, ethnicities, and voices. This makes training more relatable, as people often get bored with PowerPoint presentations.

Samantha Bradley
Quality Systems and Training Manager
at
Sazerac
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Synthesia allows us to use video formats where usually there is not enough time or money to do so. So far it's been used for training products (for our employees as well as for our customers) but also for internal communication like news, introducing software products, or explaining new processes.

Jana Menge
Digital Learning Designer
at
WBS TRAINING AG
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We save up to 40% by creating new videos and even more time updating existing content. Instead of re-recording the entire video, we can now upload the updated script and render a new video instantly.

Pedro Da Silva
Global Educational Services Manager
at
Fiery
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Synthesia helps you scale. You can revise your content, which gives you great flexibility to update and edit. This is especially important for a company like ours.

Leah Webster
at
UserZoom
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Provides an innovative method of creating training material with PowerPoint-like controls for AI actors to communicate your message effectively. The ability to automate the process is quite nice as well.

Dave Friedel
CEO
at
MarketAlly
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I really appreciate Synthesia's ease of use, the video creation pipeline approach, and the constant new features added to the toolset.

Pierre-Emmanuel Féga
Committee Member
at
The Knowledge Graph Conference
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Mainly, Synthesia meets the need of not relying on a human voiceover artist, with all that it entails (financially, time-wise, and in terms of labor). It has dramatically increased my productivity.

Oscar González Cantin
Instructional Designer
at
AIEP
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The video creation tools significantly reduce the time it takes to create videos. This has allowed our group to build virtual human applications at a much faster rate. The voices used in this application are also better than what you find with other text-to-voice applications and include visual components.

Jacob Stuart
Research Assistant
at
University of Florida
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The ease of use, quality of the videos, community support, and active new product feature development of Synthesia.

Owen Holt
Sr. Manager, Training and Knowledge Management
at
Q2
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Synthesia is helping us speed up our video content generation and make our product experience more personalized, leading to massively increased engagement – even for boring content.

Ulrik Stig Hansen
Founder
at
Cord
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Synthesia allows me to create presentation and training videos quickly and inexpensively. They are immediately usable online or transferable to Canva, for example.

Pascal Thery
President
at
Pascal Thery Formations
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I love that it integrates well with other useful software like Typeform and Zapier. It's helping us automate so much of our content creation process.

Akanksha Shelat
CTO
at
Mind-Easy
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When creating courses with audio, if the narrator leaves the organization, we don't have to settle for two different voices or search for a similar voice. We can easily recreate all voiceovers with Synthesia.

Alicia Patterson-Davis
Instructional Design Specialist
at
Emory Healthcare
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The AI works great. It's very easy to set up and produce a video. It's great for internal demos and even advertising

Francisco Ascensão
Co-Founder and CEO
at
SocialTalk
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Continuing in-person training at the scale we’re growing would have become costly, with expenses such as new hires and travel. Investing in Synthesia has proven to greatly support our learning’s reach and scalability.

Frederik Møller Riis
L&D E-Learning Specialist
at
REKOM
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