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Knowledge Base Video

A knowledge base video is a type of instructional video that is typically embedded within a knowledge base article.

What is a knowledge base video?

A knowledge base video is a type of instructional video that is typically embedded within a knowledge base article.

A knowledge base video is an additional medium that helps viewers understand a particular topic or subject within a knowledge base.

What is a knowledge base video?
A still from a knowledge base video for Intercom with a male AI avatar
A still from a knowledge base video for Intercom

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Curious about knowledge base videos? 🤔

Everything you need to know about them can be found in this comprehensive article (including step-by-step instructions on how to make one):

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Related terms

How-to Video

A how-to video (also referred to as a tutorial video or instructional video) teaches leads, users, or customers a concept or skill.

Tutorial Video

A tutorial video is a type of video that provides step-by-step instructions on how to do something. They can be helpful for learning new skills.

Training Video

A training video is a type of video that is used to train employees or customers on how to do something.