How to Create a Video Knowledge Base in 3 Steps
If done right, adding videos to knowledge base articles can take the load off of the customer support team. Click to learn how to do it right.
A knowledge base video is a type of instructional video that is typically embedded within a knowledge base article.
A knowledge base video is a type of instructional video that is typically embedded within a knowledge base article.
A knowledge base video is an additional medium that helps viewers understand a particular topic or subject within a knowledge base.
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Everything you need to know about them can be found in this comprehensive article (including step-by-step instructions on how to make one):
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