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#1 ai video communications platform

Customer reviews

Explore 100+ categorized quotes from actual Synthesia customer reviews.

4.7
from 2,000+ reviews on G2
Change Management

“It's enterprise-ready and makes video creation easy.”

Niraj Singh
Head of SAP Experience Garage
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Sales enablement

"What used to take 4 hours now takes 30 minutes."

Rosalie Cutugno
Global Sales Enablement Lead
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Operations training

"The platform is so easy to use and intuitive."

Frank Grijspaarde
Global TPM Manager
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Internal communications

“We make videos fast and use them every day.”

Prashanth Poli
Group Data & AI Strategy Project Manager
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Employee training

“Updating 10,000 courses? Totally doable now.”

Eva Bertone McGann
Senior Instructional Designer
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Employee training

"100 hours of translation done in 10 minutes!"

Geoffrey Wright
Global Solutions Owner
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Compliance training

"I don't need a third party anymore. I do it myself"

Tonya Braddock
Executive Director, L&D
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Technical training

“50% faster content. Without sacrificing quality”

Miki Ishikawa
Director Learning Experience
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Employee training

"Teams adopt it fast and use it across the company."

Sabrina Childress
Innovation, Enablement, and Adoption
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Employee training

“Interactive video is redefining training for us”

Jen Ruthven
Group Director, Learning & Career Development
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Compliance training

“We push updates without touching the LMS.”

Mark Stauffer
Senior Manager, Global L&D
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Employee training

"We saved $56K and hit 100+ custom videos."

Matt Wozar
Senior Director of Talent Development
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Employee training

"With Synthesia, we get lightning-fast results."

Matt Pagel
L&D Manager
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Sales enablement

"180 videos. 5 languages. 0 hassle."

Lucy Radcliffe
Global Director, CisionOne Enablement
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Trusted by over 50,000 companies of all sizes

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The ease of use, quality of the videos, community support, and active new product feature development of Synthesia.

Owen Holt
Sr. Manager, Training and Knowledge Management
at
Q2
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5
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2022-12-17
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Synthesia allows us to use video formats where usually there is not enough time or money to do so. So far it's been used for training products (for our employees as well as for our customers) but also for internal communication like news, introducing software products, or explaining new processes.

Jana Menge
Digital Learning Designer
at
WBS TRAINING AG
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Review score:
4.5
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2021-08-16
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Synthesia saves a lot of time, because it is easy to use and the AI-Features are able to create a video out of documents like Word or PDF.

Stefanie A.
Sales & Marketing
at
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4
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2025-07-11
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Creating training tutorials for employees and external customers. This content is needed for making clear onboarding instructions. It is now a more streamlined process.

Sonia Farace
Strategic Project Management Principal
at
FedEx Express - Critical Inventory Logistics
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5
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2023-02-22
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I find Synthesia easy to use, allowing me to quickly create a working storyboard and produce a video in just an hour.

John W.
Technical Development & Business Intelligence Manager
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5
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2023-11-27
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The voices are of excellent quality compared to other software on the market.

Charlelie Jourdan
Marketing Consultant
at
75percent
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2022-06-02
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Provides an innovative method of creating training material with PowerPoint-like controls for AI actors to communicate your message effectively. The ability to automate the process is quite nice as well.

Dave Friedel
CEO
at
MarketAlly
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4.5
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2022-05-04
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There is a wide choice of avatars, and you can add different backgrounds and choose accents. But the best part is actually the combination of great-sounding audio and top-class lip synching.

Mike Baker
Founder
at
InterviewBot Ltd
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5
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2021-04-14
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The platform keeps implementing improvements. When I started with Synthesia (around 6 months ago), I had a lot of frustrations with some of the functionality. A lot of these frustrations are gone now, so that means they really take fast action on their customers' feedback

Bert Van Soest
Project manager
at
Plantrekkers
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5
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2022-06-30
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The user interface is intuitive, and it's easy to produce video content quickly. Also super easy to edit, change elements, and manipulate the script.

Matt Canzer
Founder
at
BTRFLY Legal
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5
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2023-01-04
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It has helped me train clients and staff about my products with the complex technology I offer. I am now more productive, and potential clients make sales easier.

Yom Metro
President
at
KW Saver LLC
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5
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2022-11-10
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I really like the final result, with avatars whose mouths move according to the speech. I have noticed that, with Brazilian Portuguese, not all avatars work well, but the ones that do are excellent.

Eliane Apolinario
E-learning training creator
at
ELM Projetos e Treinamentos
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Review score:
5
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2022-11-18
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Synthesia solves many problems such as reducing operating costs by hiring a recording studio, actors, narrators, expensive recording equipment, etc. The most relevant benefit is the reduction of operating costs.

Eliane Apolinario
E-learning training creator
at
ELM Projetos e Treinamentos
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5
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2022-11-18
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How fast the cloud tooling is on Synthesia - you can have your AI movie in minutes! Just add text in the tool, add a background video

Joost van der Zwaan
Head of ICT
at
Rituals
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5
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2021-03-26
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It's saving time and money to produce similar videos with real characters.

Bilal Siddiq
CEO
at
AbmaSoft
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5
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2022-12-18
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Synthesia is solving the language barriers and pronunciation issues, which benefits us in a diverse range of cross-cultural barriers.

Byron Callaghan
Chief Build Officer
at
Royal Free London NHS Foundation Trust
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5
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2022-08-14
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There is no faster way to create a video quickly - you can't beat copy and pasting in some text and clicking go. Sometimes people want to have a video for something but do not adapt well to the visual medium. Ideally, a message is adapted to the medium, but in cases where that's not possible, the idea that something already written can be made into a video quickly is excellent.

Kevin Schultz
Technical Product Manager
at
Northeastern University
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Review score:
5
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2021-10-22
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I really like the AI video assistant, which can create a video from an input such as PDF or work document.

Anonymous
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5
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2026-04-09
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We have reduced post-production times, and you don't always have to look perfect and beautiful in front of the camera. Templates speed everything up.

Matteo Barletta
Founder
at
SEO Heroes Bangkok Co., LTD
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5
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2022-08-08
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Since I do not speak foreign languages at a conversational level, Synthesia help me create videos about immersive technological developments (AR, VR, XR). It is a great help that I can support my presentations not only with text, but also with sound.

Robert Komlodi
CEO
at
Printosh Advertising
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Review score:
5
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2022-12-05
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Way faster than preparing traditional video – especially if you are not comfortable speaking to camera. Consistent delivery and it also allows post-production add ons.

Robert Joy
Founder
at
Presonator
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Review score:
4.5
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2022-05-20
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Synthesia allows us to create fast video productions with impressive results. It is a great problem solver for our internal communication as well as for our training products. The customer care is also excellent.

Jana Menge
Digital Learning Designer
at
WBS TRAINING AG
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Review score:
4.5
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2021-08-16
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Synthesia allows me to create presentation and training videos quickly and inexpensively. They are immediately usable online or transferable to Canva, for example.

Pascal Thery
President
at
Pascal Thery Formations
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Review score:
4
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2022-11-13
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Faster video production without the hassle of going through traditional video production workflow (voiceover, animation knowledge, etc.)

Duksh Koonjoobeeharry
Web Team Lead
at
AFRINIC
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5
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2022-04-23
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The video quality is hyper-realistic. Sometimes it is difficult to tell that it is not a real actor. The voice is far better than most text-to-speech engines out there.

Jason Merrill
Senior Multimedia Designer
at
Guidewire
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Review score:
4.5
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2022-03-30
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Avoid using your own image in presentations and courses. It's easier and more homogeneous with an avatar, so communication is easier and more manageable.

Salvador Moret
at
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4.5
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2023-02-13
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"Previously, we relied on lengthy PDF guides that customers often ignored. Now we create personalized welcome videos and step-by-step tutorials that guide customers through our platform."

Anonymous
at
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5
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2025-03-06
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The thing I like best about Synthesia is the ability to create new content that is hyper-local to our global audiences. We are a large organization with many different languages spoken, so this software is a quick way to communicate a message that is specific to our audiences.

Cory Strunk
Global Marketing Manager
at
Nordson
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5
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2022-02-14
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I love Synthesia! I use it to create explainer videos of research articles for my post-graduate degree. It is amazing. Other products aren't as good at text-to-speech, and the emotion in the voices and avatars make the video so professional.

Robert Leid
CTO
at
Namadgi International Pty Ltd
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5
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2022-11-19
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Synthesia has many different avatars that use AI to create videos from text and create scenes as if you were preparing a slideshow presentation. It supports many different languages with male and female voices.

Anselmo Massad
Partner Program Manager
at
Conta Azul
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5
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2022-12-10
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I am still amazed that I can create personalized videos in no time. I have been using Synthesia for a while now and it is great to see how much they keep improving and expanding the platform. The team behind the product is also doing an excellent job.

Viktor Heide
COO & Founder
at
Contractbook
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5
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2021-07-07
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Continuing in-person training at the scale we’re growing would have become costly, with expenses such as new hires and travel. Investing in Synthesia has proven to greatly support our learning’s reach and scalability.

Frederik Møller Riis
L&D E-Learning Specialist
at
REKOM
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With a limited budget and no marketing staff, my open rates on video emails and social media posts have increased by 25% since using Synthesia. It is easy to use, and I appreciate the ethnic, language, and tonal diversity. I am encouraged by the frequent improvements added at no extra cost to us. The price is just right for our nonprofit budget.

Bill Rose-Heim
Regional Minster and President
at
Christian Church (Disciples of Christ) of Greater Kansas City
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4
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2021-08-17
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I like most that the videos look authentic. My customers ask me who I hired to record them.

Ingemar Anderson
President
at
Reprospace
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Review score:
5
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2022-11-28
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Synthesia is allowing us to turn presentation trainings into recordings without requiring someone to take time to record themselves and edit every time a change is needed. We create a more standardized learning experience and escalate our training to be more professional.

Meredith McCorkel
Learning Facilitator - Manufacturing
at
Sazerac Company
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5
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2023-02-22
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Easy to use with plenty of avatars to choose from, so you can deliver your message according to your style. Great customization options, such as background selections.

Jorge Guillen
Senior Developer
at
Rich Media
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5
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2022-02-15
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We create training videos for our employees, including onboarding videos and how-to videos for our internal software programs. We've created a lot of different videos now, and my biggest takeaway was that it is possible to create personalized videos on a large scale without it being really expensive and time-consuming. Just amazing!

Viktor Heide
COO & Founder
at
Contractbook
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5
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2021-07-07
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The simplicity of Synthesia and the outcome that looks very professional.

Patrick Ng
Manager Innovations IT Strategy and Operations
at
Fashion Digital
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4.5
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2022-11-13
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With Synthesia, I am able to produce good quality videos that can be used in our marketing and to support our SaaS product and guide our customers in their online journey.

Michael Hamilton
Co-Founder and CEO
at
HRSimplified Global
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4.5
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2022-09-27
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I've been Synthesia for about 2 months, and in that time span they continue to add new features, including the ability to record your screen, and also add videos and other media content. I like that they continue to add additional festures. The AI Avatars are slick, and can really add a whole new dimension to eLearning by incorporating them into your authoring tools such as Storyline or Captivate.

Mark Pattison
E-learning Instructional Designer
at
Cleveland Clinic
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4.5
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2023-03-08
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I love the ease of use and the abundance of avatars to work with.

Hassan Pasha
Creative Manager & Team Lead
at
VaporVM
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4
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2022-09-28
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The responsive team helps with setup, improves the video output quality, and provides flexible tools for fast and easy video creation. The customized avatars are the best quality I've seen without a big movie budget required.

Harvey James
Learning Designer, Coach & Trainer
at
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5
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2021-11-03
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We love being able to automatically generate pitches and sales videos from copy, which makes it a thousand times faster and cheaper to produce professional videos for our non-technical people.

Jacopo Nardiello
CEO
at
SIGHUP srl
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4
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2022-08-17
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It's so innovative and easy to use. We love the new updates and constant improvements.

Akanksha Shelat
CTO
at
Mind-Easy
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5
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2022-03-03
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The interface is fairly simple and easy to use. I got along easily and was able to produce some videos quickly. The quality of characters and voice is also great.

Bilal Siddiq
CEO
at
AbmaSoft
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Review score:
5
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2022-12-18
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I love that I can quickly send out a concept just by using a PowerPoint that I already have, and being able to burn in closed captions is really helpful. It's so easy to use and to edit, and even without formal training, I can make professional videos in minutes.

Cynthia Y.
at
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5
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2026-03-24
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Synthesia saves time for both SMEs and IDs. SMEs no longer need to record themselves, allowing them to focus on their primary responsibilities. IDs can create high-quality training content in less time.

Daye Collier
Senior Instructional Designer
at
Zoom
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High-quality video
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Review score:
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You'll be surprised at how easy it is to use and produce videos in record time without complex knowledge of animation.

Duksh Koonjoobeeharry
Web Team Lead
at
AFRINIC
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Company size:
Small business
All sizes
Industry: 
Software & Technology
Any industry

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Training Videos
All use cases
Benefits:
Ease of use
Any benefit
Review score:
5
CS link
2022-04-23
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We save up to 40% by creating new videos and even more time updating existing content. Instead of re-recording the entire video, we can now upload the updated script and render a new video instantly.

Pedro Da Silva
Global Educational Services Manager
at
Fiery
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Company size:
Enterprise
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Industry: 
Software & Technology
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Training Videos
All use cases
Benefits:
Time savings
Ease of use
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Review score:
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This tool is great for those with no background in graphics, animation, or video production because it offers a variety of built-in avatars and a wide range of languages to choose from.

Usman Qureshi
Head of Business Development
at
ICT INTEGRATORS
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Company size:
Small business
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Industry: 
Software & Technology
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Marketing
Training Videos
Internal communications
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Benefits:
Ease of use
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Review score:
5
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2022-01-09

Oh no! No results match your filters. Try using a different combination of filters or see an unfiltered list of reviews below.

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“

I can now create low-cost explainer videos tailored to many professional requirements. I provide a good script, and Synthesia creates the magic! It's that simple!

”
Jorge Guillen
Senior Developer
at
Rich Media
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“

Honestly, we save days, not just hours in creating and editing videos using Synthesia. It makes it a lot smoother to get content out.

”
Nathan Telford
Senior Media Supervisor
at
TTEC
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“

Speed to market with content is the biggest time saver. We are seeing great results because the videos are being received very well.

”
Andy Broadaway
CEO
at
NFT Strategic Consulting
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“

Synthesia is a brilliant platform that works well and dazzles the audience. It's user-friendly and the best software we've come across at a very reasonable price for what you get. I highly recommend it.

”
Byron Callaghan
Chief Build Officer
at
Royal Free London NHS Foundation Trust
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“

With Synthesia, we're achieving faster course development times and lower costs of production.

”
Luis F. Gonzalez
CEMEX University Manager
at
CEMEX
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“

It was very simple to understand the process of using Synthesia. I immediately recognized the value that Synthesia brings to our company.

”
Ali Al Dubaisi
Co-Founder & President
at
vRealm Inc.
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“

Synthesia allows us to use video formats where usually there is not enough time or money to do so. So far it's been used for training products (for our employees as well as for our customers) but also for internal communication like news, introducing software products, or explaining new processes.

”
Jana Menge
Digital Learning Designer
at
WBS TRAINING AG
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“

I can present complicated problems more efficiently, and speaking also helps in understanding the presentation. I am more productive since using it. Several of my clients have indicated that they would like to have similar presentations made.

”
Robert Komlodi
CEO
at
Printosh Advertising
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“

The variety of avatars and language options is great. I love the animation options and the backgrounds, and the video selections are especially impressive.

”
Gabriel Ritchie
Creative Campaigns Manager
at
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“

In psychology, a lot of training is provided that does not resonate with the cultural diversity of its audience. I believe that making content more accessible through captioned video presentations in more languages can lead to greater engagement and collaboration.

”
Keith Marais
Co-Producer
at
UCL
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“

Synthesia is an extremely easy-to-use "text-to-video" application. There are numerous avatars to choose from. The quality of the rendering is amazing whether it's on mobile or in full screen portrait mode. The illusion is perfect!

”
Pascal Thery
President
at
Pascal Thery Formations
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“

Synthesia gives anyone the ability to create video presentations.

”
Manuel Thomsen
Software Developer
at
Wunderman Thompson Studios
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“

There is no need to spend thousands of euros on video production and actors.

”
Francisco Ascensão
Co-Founder and CEO
at
SocialTalk
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“

The program is user-friendly. It has an excellent photo and video library and lots of avatar and voice choices.

”
Yom Metro
President
at
KW Saver LLC
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“

Save tons of money and time from hiring a real person to do explanatory video or any video that needs a human element.

”
Chang Sam
Digital Marketing Specialist
at
Nano Medic Care
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“

The AI videos are very realistic and there are multiple actors to choose from. In the studio, you can use various existing templates or create your own. It's also possible to define dynamic text, i.e. create a text variable that is created at runtime.

”
Mathias Ramseyer
Lead Developer
at
Inscape experiences
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“

I am still amazed that I can create personalized videos in no time. I have been using Synthesia for a while now and it is great to see how much they keep improving and expanding the platform. The team behind the product is also doing an excellent job.

”
Viktor Heide
COO & Founder
at
Contractbook
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“

The ease of this software is unbelievable. I've saved so much time on my latest training project and even have a few days to spare – truly unbelievable!

”
Kristal Walker
Founder & President
at
Proverbs University
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“

I've been Synthesia for about 2 months, and in that time span they continue to add new features, including the ability to record your screen, and also add videos and other media content. I like that they continue to add additional festures. The AI Avatars are slick, and can really add a whole new dimension to eLearning by incorporating them into your authoring tools such as Storyline or Captivate.

”
Mark Pattison
E-learning Instructional Designer
at
Cleveland Clinic
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“

Allowing me to produce high-quality learning content in a literal fraction of the time it would take me to create something myself that is only 20% as good. It's allowing me to scale my output without scaling my hours at work or my department's headcount.

”
Michael Farese
Director of Learning and Development
at
Pinnacle Live
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“

"Handing many people a PDF just doesn't work. Having videos explain things with a person talking clearly holds customers' attention."

”
Jim Frey
Owner
at
Car Guy Garage, Inc.
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“

How easy it is to create professional content using Synthesia!

”
Lisa Rodgers
Internal Communicator
at
Volvo Group
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“

Voice-over production used to involve real actors. Just to test a script, that would take days and cost hundreds of euros. Now we can polish the script 10 times in an hour, and make sure we only use real human performances when it's really needed.

”
Charlelie Jourdan
Marketing Consultant
at
75percent
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“

I like that the avatars look very close to a human. The TTS (text-to speech) is quite good.

”
Muddaser Altaf
Senior Trainer | GCC
at
Damas Jewellery LLC
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“

The biggest problem I have is producing quality voiceovers. You can hire a professional voiceover spokesperson but this takes days and can cost hundreds of dollars. Or you can do it yourself and, in my case for lack of good equipment and a professional sounding voice, quality suffers. Synthesia's AI driven technology produces near human voice results which are shockingly realistic. All of this saves time and money.

”
Stewart S.
Owner
at
4az.com Media
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“

When we couldn't get a camera crew to our SMEs during Covid lockdown, Synthesia ensured we could still move ahead with producing great courses for our clients.

”
Harvey James
Learning Designer, Coach & Trainer
at
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“

Synthesia hit the sweet spot in terms of efficiency, professionalism and cost.

”
Jose Zuniga
Operational Excellence Capability and Development Leader
at
DuPont
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“

"Previously, we relied on lengthy PDF guides that customers often ignored. Now we create personalized welcome videos and step-by-step tutorials that guide customers through our platform."

”
Anonymous
at
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“

I really appreciate Synthesia's ease of use, the video creation pipeline approach, and the constant new features added to the toolset.

”
Pierre-Emmanuel Féga
Committee Member
at
The Knowledge Graph Conference
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“

I appreciate the different languages and avatars available on Synthesia, as well as the simplicity of the platform.

”
Bilâl Tahris
Co-Founder & CEO
at
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“

With Synthesia, you have an all-inclusive suite for creating video content with realistic actors and voice modulation in many languages, all in minutes! You can create feedback quizzes, training videos, or presentations with custom digital actors that look real, and text-to-voice features. I've used it on many occasions, and it really helped reduce costs and get quick results.

”
Tim Petersen
System architect
at
Gebr. Heinemann
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“

The support staff is very helpful and the tool works very efficiently with a professional look.

”
Yann Gerville-Reache
COO
at
HeliosDX
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“

Having a presenter who can instantly say what you want to say (and in the way you want to say it) is invaluable. A remarkable new authoring tool, without a doubt.

”
Oscar González Cantin
Instructional Designer
at
AIEP
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