Blog
Authors
Deirdre Donohue

Deirdre Donohue

Manager, Enterprise Customer Success

Deirdre Donohue leads the Enterprise Customer Success team across North EMEA and APAC at Synthesia, helping customers drive adoption and long-term value from AI video. She's passionate about building strong customer relationships and turning complex rollouts into real business impact.

Blog posts by Deirdre Donohue

L&D & Training

The L&D Metrics Guide: What to Measure and How to Prove It

Most L&D teams measure something — few measure the right things. This practical guide lays out a three-tier framework — business outcomes, programme effectiveness, and production efficiency — to help training, comms, and enablement leaders track what matters and prove their impact where it counts.

Deirdre Donohue
May 29, 2026

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