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#1 ai video communications platform

Customer reviews

Explore 100+ categorized quotes from actual Synthesia customer reviews.

4.7
from 2,000+ reviews on G2
Change Management

“It's enterprise-ready and makes video creation easy.”

Niraj Singh
Head of SAP Experience Garage
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Sales enablement

"What used to take 4 hours now takes 30 minutes."

Rosalie Cutugno
Global Sales Enablement Lead
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Operations training

"The platform is so easy to use and intuitive."

Frank Grijspaarde
Global TPM Manager
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Internal communications

“We make videos fast and use them every day.”

Prashanth Poli
Group Data & AI Strategy Project Manager
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Employee training

“Updating 10,000 courses? Totally doable now.”

Eva Bertone McGann
Senior Instructional Designer
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Employee training

"100 hours of translation done in 10 minutes!"

Geoffrey Wright
Global Solutions Owner
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Compliance training

"I don't need a third party anymore. I do it myself"

Tonya Braddock
Executive Director, L&D
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Technical training

“50% faster content. Without sacrificing quality”

Miki Ishikawa
Director Learning Experience
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Employee training

"Teams adopt it fast and use it across the company."

Sabrina Childress
Innovation, Enablement, and Adoption
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Employee training

“Interactive video is redefining training for us”

Jen Ruthven
Group Director, Learning & Career Development
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Compliance training

“We push updates without touching the LMS.”

Mark Stauffer
Senior Manager, Global L&D
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Employee training

"We saved $56K and hit 100+ custom videos."

Matt Wozar
Senior Director of Talent Development
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Employee training

"With Synthesia, we get lightning-fast results."

Matt Pagel
L&D Manager
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Sales enablement

"180 videos. 5 languages. 0 hassle."

Lucy Radcliffe
Global Director, CisionOne Enablement
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I like most that the videos look authentic. My customers ask me who I hired to record them.

Ingemar Anderson
President
at
Reprospace
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Review score:
5
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2022-11-28
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It saves so much money and it saves so much time. Everything is in the cloud. We can edit and export a new version instantaneously – at a click of a button.

Martin Dunne
Learning & Design Production Manager
at
Cohesity
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Synthesia serves mind-blowing AI features for video making. It is easy to use and gives a high-quality video with minimal effort. It's a superb app to subscribe to!!!

Surabhi Jadhav
Content writer
at
Algonauts Advisory
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Review score:
5
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2022-11-25
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I like how easy it is to change avatars, change music, and change backgrounds. The process of adding text is super easy, and I like that you can duplicate the video to use for other clients.

Michael Baker
Sales Manager
at
Public Wireless
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4.5
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2022-12-07
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It's saving time and money to produce similar videos with real characters.

Bilal Siddiq
CEO
at
AbmaSoft
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5
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2022-12-18
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It was really easy to get started with the tool, the barrier to entry is very low.

Sidsel Skov Kragsnæs
Digital Learning Specialist
at
BESTSELLER
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Synthesia has been a user-friendly way for our group to introduce video and audio to text-heavy content. The tutorials are easy to watch if you need them. I jumped in and started creating without watching the starter videos. I really appreciate this platform.

Alicia Patterson-Davis
Instructional Design Specialist
at
Emory Healthcare
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5
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2022-07-05
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It's changing the way I traditionally produce videos and pitch clients - using avatars as my talent and AI voiceover on complex animated videos vs. a traditional sound recording.

Maria Nordstrom
VP, Global Growth
at
Craft
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5
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2021-05-17
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I've been Synthesia for about 2 months, and in that time span they continue to add new features, including the ability to record your screen, and also add videos and other media content. I like that they continue to add additional festures. The AI Avatars are slick, and can really add a whole new dimension to eLearning by incorporating them into your authoring tools such as Storyline or Captivate.

Mark Pattison
E-learning Instructional Designer
at
Cleveland Clinic
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4.5
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2023-03-08
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Synthesia hit the sweet spot in terms of efficiency, professionalism and cost.

Jose Zuniga
Operational Excellence Capability and Development Leader
at
DuPont
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When we couldn't get a camera crew to our SMEs during Covid lockdown, Synthesia ensured we could still move ahead with producing great courses for our clients.

Harvey James
Learning Designer, Coach & Trainer
at
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5
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2021-11-03
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The main problems I can solve with Synthesia are creating videos in a very short period of time, especially when advertising a special offer for creating a project for a client quickly. This is valuable because it makes everyone happy. A major benefit is having human-like speech.

Sharron Nixon
Owner
at
iShazz Agency
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5
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2021-09-01
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The ability to quickly pick an avatar, generate a script, choose a voice, and create a video. The ability to also enter translated text in the same video and create a multi-lingual version.

Brian Richardson
Founder and CEO
at
Richardson Consulting Group
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5
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2021-07-13
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Synthesia lets us create dynamic videos, transforming our teaching approach and reaching a large, diverse audience. It replaces outdated one-dimensional PowerPoint training, making learning interactive and engaging with video and audio.

Kimberly K.
Regional Onboarding Coordinator
at
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Review score:
5
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2026-04-09
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I am shocked at how great some of the voices are. There is one that sounds like my old boss, who did voiceovers for radio stations, and another sounds like Edward Herrmann! Some of the avatars are visually convincing, as well. I also love how easy the interface is.

Michael Farese
Director of Learning and Development
at
Pinnacle Live
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Review score:
4.5
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2023-03-02
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There is no need for expensive video equipment or lighting, nor 100 takes to record a simple educational video.

André van Kempen
Instructional Designer
at
Bujoo Education
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5
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2022-04-22
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The team is responsive and the tool is mostly easy to use. I've had to get out of PowerPoint because it was actually slowing me down, Synthesia is that elevated!

Meredith McCorkel
Learning Facilitator - Manufacturing
at
Sazerac Company
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Review score:
5
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2023-02-22
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Synthesia is very intuitive. It's similar to working in PowerPoint, but the result is a high-quality video with avatars and automated captions.

Marco Samland
COATINO® Campus Manager
at
Evonik
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Synthesia saves a lot of time, because it is easy to use and the AI-Features are able to create a video out of documents like Word or PDF.

Stefanie A.
Sales & Marketing
at
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Review score:
4
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2025-07-11
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We are migrating our how-to documents, currently containing screen shots (which makes those documents unreadable) to short videos with a walk thru background accompanied with verbal explanations. This allows us to increase the information density without boring the audience. Especially the AI gives a personal touch. We will use certain spokes persons (AI) for certain topics to give our users a familiar face.

Bernhard Wohletz
Head of BI & ORG
at
Procurement Services GmbH
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Review score:
4.5
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2023-01-31
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Synthesia solves many problems such as reducing operating costs by hiring a recording studio, actors, narrators, expensive recording equipment, etc. The most relevant benefit is the reduction of operating costs.

Eliane Apolinario
E-learning training creator
at
ELM Projetos e Treinamentos
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5
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2022-11-18
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Being able to quickly and beautifully create videos as if I'm building a powerpoint to tell my story using Synthesia. The ability to easily change languages and speak in different native voices with the push of one button is mind-blowing! You can connect with anyone anywhere in the world and simply use text to produce high-quality videos.

Maria Nordstrom
VP, Global Growth
at
Craft
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Review score:
5
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2021-05-17
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We use Synthesia to present our products and services in different languages.

Juan Manuel Urraburu
Co-Founder
at
ProRM
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Review score:
4.5
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2022-11-17
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Synthesia helps solve the problem of quickly and cheaply creating explainer videos. Just by adding the script to Synthesia's script box and correcting some pronunciation details, you can have a professional video in minutes.

Angel Silva
Website developer
at
Freelance
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Review score:
5
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2022-12-20
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Video content is an easy way to engage your customers and keep them coming back. Video marketing can be used in many ways, such as creating instructions that make it easier to use your product, explaining how to use the product on social media, or showing the workflows in your company. But how can you create such content if you have no camera or actors? Of course, with Synthesia!

Dirk Pache
CEO
at
KONTOR4 GmbH
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Review score:
5
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2022-06-02
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Easy to use. A broad range of Avatars to choose from. The support team is very cooperative and competent. The communication between Synthesia management and customers that I experienced was transparent and empathetic.

Ybert Noorlander
Business Consultant
at
ADLATUS
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5
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2022-07-22
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It's easy to create a professional announcement with Synthesia. It allows for unique media content and has the ability to overlay an avatar on a background video and edit the video. The price is also very affordable, even for a medium-sized nonprofit.

Adam Chrobak
Executive Director
at
Guardians Drum and Bugle Corps
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Review score:
4.5
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2022-02-15
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I love the ease of use and the abundance of avatars to work with.

Hassan Pasha
Creative Manager & Team Lead
at
VaporVM
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Review score:
4
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2022-09-28
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The voices are of excellent quality compared to other software on the market.

Charlelie Jourdan
Marketing Consultant
at
75percent
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Review score:
5
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2022-06-02
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Creating training tutorials for employees and external customers. This content is needed for making clear onboarding instructions. It is now a more streamlined process.

Sonia Farace
Strategic Project Management Principal
at
FedEx Express - Critical Inventory Logistics
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5
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2023-02-22
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Allowing me to produce high-quality learning content in a literal fraction of the time it would take me to create something myself that is only 20% as good. It's allowing me to scale my output without scaling my hours at work or my department's headcount.

Michael Farese
Director of Learning and Development
at
Pinnacle Live
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Review score:
4.5
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2023-03-02
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After one week of working with Synthesia, I feel like an expert. The tutorials are excellent and the ability to create great-looking videos is outstanding.

David Dullaghan
Consultant
at
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5
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2022-08-26
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We make many user communications and user instructions (multi-language) with Synthesia.

Joost van der Zwaan
Head of ICT
at
Rituals
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5
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2021-03-26
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It is easy to create stunning training videos in a short amount of time. The avatars are great and the quality is constantly improving. I also appreciate the many new features being added.

Tue Søttrup
VP of Customer Experience
at
Dixa
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5
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2021-07-29
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After using Synthesia for more than two years, it is really incredible to see the evolution of the product and how easy it makes it for us to build super powerful videos.

Juan Manuel Urraburu
Co-Founder
at
ProRM
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Review score:
4.5
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2022-11-17
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It is straightforward to use. No additional peripherals, like cameras and microphones, are needed. The results are impressive. I love the instant autosave feature that saves your work after every single change. Everything is optimized, so you don't have to decide on tens of confusing settings.

Diego Rodriguez
Director
at
Tranlanguage
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5
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2022-09-19
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We love being able to automatically generate pitches and sales videos from copy, which makes it a thousand times faster and cheaper to produce professional videos for our non-technical people.

Jacopo Nardiello
CEO
at
SIGHUP srl
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4
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2022-08-17
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It allows me to simply explain the product and thus promote the product via the website.

Ed van den Eijkel
Director
at
Promths Solar & Heating bv
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4.5
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2022-06-02
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The user interface is intuitive, and it's easy to produce video content quickly. Also super easy to edit, change elements, and manipulate the script.

Matt Canzer
Founder
at
BTRFLY Legal
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5
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2023-01-04
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I think the best thing is the customization in the video area where you can upload your own pictures or graphics. I also find the selection of several languages or linguistic dialects great.

Ralf Lorz
Health Manager
at
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5
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2022-05-23
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Since I do not speak foreign languages at a conversational level, Synthesia help me create videos about immersive technological developments (AR, VR, XR). It is a great help that I can support my presentations not only with text, but also with sound.

Robert Komlodi
CEO
at
Printosh Advertising
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5
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2022-12-05
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We have very high quality standards. If we replace an existing solution, the new one must be the same or even better. It must also be accepted by our students. Both are the case with Synthesia.

Felix Schiessl
Senior Innovation Manager
at
IU International University of Applied Sciences
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I like the diversity and realism of video avatars, great customer support, and constantly pushing the development window.

Boyd Staszewski
Marketing and TV Producer
at
Changing Production
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5
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2022-12-21
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The voice is human-like. Unlike other products, it does not sound robotic.

Edward Van Niekerk
Training supervisor
at
Abu Dhabi Aviation
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5
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2022-05-23
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It's not dependent on a real person and regular videos where you need to cut. Changes in the text can be made immediately.

Bilâl Tahris
Co-Founder & CEO
at
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5
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2022-04-27
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Synthesia helps you scale. You can revise your content, which gives you great flexibility to update and edit. This is especially important for a company like ours.

Leah Webster
at
UserZoom
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I find Synthesia easy to use, allowing me to quickly create a working storyboard and produce a video in just an hour.

John W.
Technical Development & Business Intelligence Manager
at
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5
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2023-11-27
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Their avatars sync better than any of their competitors. The speech function is very realistic. I tried some of the other services that offer similar options, and I can tell you, don’t waste your time testing these other services.

Andrew Baxter
at
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Small business
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Industry: 
Financial Services & Insurance
Any industry

All use cases

Training Videos
Internal communications
Marketing
All use cases
Benefits:
High-quality video
Any benefit
Review score:
5
CS link
2023-03-18
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It raises our content to the next level, helping us gain interest and engagement in our services. The speed of production and the fact that it only takes one person is a great cost reduction.

Lisa Rodgers
Internal Communicator
at
Volvo Group
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Company size:
Enterprise
All sizes
Industry: 
Transport & Logistics
Any industry

All use cases

Internal communications
All use cases
Benefits:
Time savings
Cost savings
Any benefit
Review score:
5
CS link
2022-08-19
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The time to delivery of my tutorials is reduced, and it is easy to create multilingual content with avatars respecting users' culture by using an avatar resembling their ethnicity.

Pierre-Emmanuel Féga
Committee Member
at
The Knowledge Graph Conference
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Company size:
Small business
All sizes
Industry: 
Education Management
Any industry

All use cases

Training Videos
All use cases
Benefits:
Time savings
Any benefit
Review score:
5
CS link
2022-02-15

Oh no! No results match your filters. Try using a different combination of filters or see an unfiltered list of reviews below.

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“

Surprise yourself with cloud-based software capable of producing amazing presenters. Very useful for companies.

”
Boris González Ojeda
CEO & Founder
at
VirtualPoint Eventee
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“

The localization feature is truly a superpower—we can now create videos in multiple languages without the painful and costly process of re-recording or hiring translators.

”
Roger S.
COO
at
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“

I like most that the videos look authentic. My customers ask me who I hired to record them.

”
Ingemar Anderson
President
at
Reprospace
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“

For a small company like ours, it is not possible to have product and instruction films made. You can do that with Synthesia. It took some time, but the result is great. Moreover, Synthesia regularly develops new features. Very satisfied!

”
Ed van den Eijkel
Director
at
Promths Solar & Heating bv
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“

I am shocked at how great some of the voices are. There is one that sounds like my old boss, who did voiceovers for radio stations, and another sounds like Edward Herrmann! Some of the avatars are visually convincing, as well. I also love how easy the interface is.

”
Michael Farese
Director of Learning and Development
at
Pinnacle Live
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“

It has been a very pleasant experience. The videos that Synthesia produces are very good, with avatars that have very realistic expressions and voices that are very realistic. It is without a doubt the best video production service with AI.

”
Angel Silva
Website developer
at
Freelance
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“

Creating eLearning videos with a tiny budget and where speed is a priority to get them made.

”
Luke Westwood
Learning Manager
at
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“

The AI videos are very realistic and there are multiple actors to choose from. In the studio, you can use various existing templates or create your own. It's also possible to define dynamic text, i.e. create a text variable that is created at runtime.

”
Mathias Ramseyer
Lead Developer
at
Inscape experiences
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“

It is easy to create stunning training videos in a short amount of time. The avatars are great and the quality is constantly improving. I also appreciate the many new features being added.

”
Tue Søttrup
VP of Customer Experience
at
Dixa
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“

Brings static eLearning content to life with "live" Avatars replacing stock characters. Incorporating Synthesia into Storyline 360 or Adobe Captivate really helps make content more engaging.

”
Mark Pattison
E-learning Instructional Designer
at
Cleveland Clinic
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“

There is no need for expensive video equipment or lighting, nor 100 takes to record a simple educational video.

”
André van Kempen
Instructional Designer
at
Bujoo Education
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“

I think the best thing is the customization in the video area where you can upload your own pictures or graphics. I also find the selection of several languages or linguistic dialects great.

”
Ralf Lorz
Health Manager
at
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“

The video quality is hyper-realistic. Sometimes it is difficult to tell that it is not a real actor. The voice is far better than most text-to-speech engines out there.

”
Jason Merrill
Senior Multimedia Designer
at
Guidewire
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“

The biggest problem I have is producing quality voiceovers. You can hire a professional voiceover spokesperson but this takes days and can cost hundreds of dollars. Or you can do it yourself and, in my case for lack of good equipment and a professional sounding voice, quality suffers. Synthesia's AI driven technology produces near human voice results which are shockingly realistic. All of this saves time and money.

”
Stewart S.
Owner
at
4az.com Media
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“

The general workflow is easy and natural. You can pick an avatar, background, add shapes, write text, test and generate, and the result is always as expected with no surprises.

”
David Hurtado Torán
Customer Success Innovation Lead
at
Microsoft
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“

Helps produce fairly professional looking videos with a semi-human touch without having to invest the skill, time and money in professional videography/voice acting.

”
Muhammad Jinani
Educational Design & E-Learning Specialist
at
ARX Aerospace and Defense
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“

It has made my life easier, now instead of shooting videos, I take the content to Synthesia and it does the rest for me.

”
Hassan Pasha
Creative Manager & Team Lead
at
VaporVM
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“

Through Synthesia, we were able to make tutorials and videos to explain the functions of the software in half the time and with an exceptional budget! We will be ordering a custom avatar shortly. Thank you, Synthesia!

”
Matteo Barletta
Founder
at
SEO Heroes Bangkok Co., LTD
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“

I love the diversity of AI avatars. Some of them are better than others, but overall they are all quite good considering they are robots! The templates are also great to start from.

”
Pascale Comaty
Product Marketer
at
Pricefx
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“

Synthesia allows me to create presentation and training videos quickly and inexpensively. They are immediately usable online or transferable to Canva, for example.

”
Pascal Thery
President
at
Pascal Thery Formations
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“

Voice-over production used to involve real actors. Just to test a script, that would take days and cost hundreds of euros. Now we can polish the script 10 times in an hour, and make sure we only use real human performances when it's really needed.

”
Charlelie Jourdan
Marketing Consultant
at
75percent
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“

Way faster than preparing traditional video – especially if you are not comfortable speaking to camera. Consistent delivery and it also allows post-production add ons.

”
Robert Joy
Founder
at
Presonator
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“

I am currently exploring the possibility of using AI videos for online learning and training. Apart from using expensive alternatives and filming people, this allows for a quick mockup of the learning program and seeing the results instantly. It certainly works better than using a static photo with a voiceover or animated characters.

”
Sarunas Vaitkus
Learning Designer
at
OSCE
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“

In my opinion, Synthesia is best suited for content you plan to translate. I’m not aware of any other product that offers such a complete translation feature.

”
Jim O.
Snr Manager, Omnichannel Strategy and Execution
at
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“

I am finally able to create videos that explain directions that people will watch and follow. Having the talking head with a voice pulls people in, and before they know it, they have watched 10 minutes of instructions. This has already saved us so many phone calls where we usually have to explain these directions over the phone.

”
Jim Frey
Owner
at
Car Guy Garage, Inc.
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“

There is no need to spend thousands of euros on video production and actors.

”
Francisco Ascensão
Co-Founder and CEO
at
SocialTalk
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“

Synthesia is helping me increase engagement by having a virtual actor for my new videos.

”
Keram Malicki-Sanchez
Chief Executive Officer
at
Spatialized.Events
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“

The avatars have great voices, even in different languages. It's very easy to create and there are good templates that help me create a video quickly.

”
Christian Carlsson
Chief Revenue Officer
at
Puls Solutions AB
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“

This is the future of presenters, spokespersons, and voice-over. I cannot even tell you the cost savings my company has experienced by using Synthesia over actual live actors.

”
Andrew Baxter
at
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“

We are starting to use the new dubbing feature and translate our content into other languages, which has saved us a ton of time and money.

”
Anonymous
Small Business
at
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“

The cost-effective quality content and cloud-based tool that the whole team can use is a game-changer.

”
Jani Hiltunen
CEO
at
LiquidBlox
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“

The production of videos for courses allows us to customize our courses for each company without increasing the cost. It allows much faster editing than with real actors and is infinitely cheaper.

”
Daniel Camacho
CEO
at
Unified Networks SL
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“

The platform is simple and self-explanatory to use and the results are amazing. Customers didn't even realize it was an avatar.

”
Dirk Pache
CEO
at
KONTOR4 GmbH
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