Introducing Roleplay Sessions: you don't learn by just watching, you learn by doing

Today, we're launching Roleplay Sessions - the ability to not just inform people with AI video, but to help them practice the conversations that matter, get coached in the moment, and measure their skill uplift over time. Your people step into a real conversation with an Interactive Avatar that talks, asks questions, and pushes back - practicing as often as they want.

Why we built it

Knowing something and being able to do it are two different things. You can watch every training video ever made and still freeze the first time it counts for real.

The only way to build a skill is to practice it - and practice has always needed a human in the loop: a manager, a coach, a trainer running the scenario with you until it sticks. That doesn't scale, so most people never get enough of it. For a decade, Synthesia has powered the first half of getting people ready: informing them. But informing was only part of the job. Today we close the loop.

What's new

• Inform with AI video. It starts with the knowledge your people need, in a format they'll actually engage with. Synthesia Studio - the #1 AI video platform for business - is where teams already build onboarding, enablement, and product training, in 160+ languages, no cameras or crews.
• Practice with an Interactive Avatar. A real-time conversation with an Avatar that talks, listens, asks follow-ups, and pushes back - shaped around your scenarios, your people, and the skills that matter to your business. Retry as often as you want, with no risk on the line.
• Coaching before the score. Before any score appears, the AI coach asks the learner to reflect on how it went, then walks them through it - a real back-and-forth you can question and learn from, graded against a role-specific rubric.
• Measure what drives performance. Every score rolls up so you can see who's improving, where the gaps are, and which skills actually move your numbers - at the individual, team, and organization level.
• One platform, enterprise-ready. The whole loop lives in Synthesia - no stitching together a video tool, a roleplay point solution, a coaching layer, and an LMS. SSO, EU data residency, SOC 2, and ISO/IEC 42001 come standard.

Roleplays and feedback are available in English, German, Spanish, and French to start, with more coming.

And this is just the start. Roleplay is the first Session - a new kind of meeting where the person on the other side is an Interactive Avatar you can talk to, available 24/7. From here, the same technology will open up to more of the conversations that run your business. Roleplay Sessions is here. We can't wait to show you the rest.

Ready to experience it yourself? Check out our landing page. Or to see an end-to-end walkthrough with the people who built it, register for our August 5 webinar.