Introducing Sessions: Interactive Avatars that coach, interview, and guide
Real conversations with a lifelike Avatar for practice and gathering insight, at a scale a person never could.
See what Synthesia can do for you
Every business runs into the same wall: there's never enough of the right person to go around. So most people get a recording to watch instead of a real practice session. A form to fill out instead of a real interview.
Today that changes. Sessions gives everyone real, back-and-forth conversations with a lifelike Avatar - for practice and information gathering, at a scale a person never could. Two Session types are live today: Survey and Roleplay. Both are free to try.
Survey Sessions: new today
You don't get deep insight from a form. Forms get rigid answers or none at all. A real interview gets the full story, but it doesn't scale.
Survey Sessions closes that gap. An Avatar asks your questions, follows up on what it hears, and hands back structured insight - giving you the depth of an interview with the reach of a form. Teams are using it to check in with new hires, learn what customers need next, qualify inbound leads, and more.
- Set up in minutes. Define what you want to learn, add your questions, and set how deep the Avatar probes on each one.
- A real back-and-forth. The Avatar follows up on what someone actually says, instead of moving to the next question regardless.
- Works at any scale. Hundreds of conversations at once, no interviewers to hire or calendars to coordinate.
- Structured output. A report with themes and sentiment across every response, plus full transcripts when you want to dig in.
Every plan includes 3 free Survey responses a month to get started. Try Survey Sessions today.
Roleplay Sessions - now better than ever
People don't learn by watching, they learn by doing. Roleplay Sessions gives your people a place to practice important conversations with an Avatar that responds and pushes back realistically, then get coached and scored in real time.
Roleplay Sessions has been in customers' hands for a few months, but today we're shipping a set of improvements to make it even better:
- Personalized roleplays. Learners describe who they'll be talking to before they start, and the counterpart adapts to match. The scenario and scoring stay as the creator set them.
- Custom roleplays. Build roleplays for any conversation - not just the templates we shipped with. Sales, management, customer support, compliance, onboarding, and beyond.
- Roleplay insights. Every roleplay now comes with a report showing the themes behind the scores - where learners consistently struggle and where they're strong. Each report ends with a suggested follow-up roleplay built around top gaps
- More avatars, fully customisable. Pick from a much larger range of avatars, set their outfit and background, and run the same avatar across scripted and roleplay scenes.
- More languages. Italian, Polish, Chinese, Portuguese (PT and BR), Arabic, Hindi, Dutch, Swedish and Turkish now added alongside English, German, Spanish and French.
- Skill creation with AI. Describe the behaviour you want to assess and get a complete scored rubric; edit existing skills the same way - encode your own coaching methodology in minutes.
- Learner anonymization. Privacy controls that anonymize individual learner identity in reporting - unlocking DACH markets and works-council-gated programs.
Every plan includes 10 free plays a month. Try Roleplay Sessions today.
We can't wait to see what you build, and we're not stopping here. We'll continue creating more Session types to bring Interactive Avatar experiences into more of the workflows your business relies on each day.
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