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#1 ai video communications platform

Customer reviews

Explore 100+ categorized quotes from actual Synthesia customer reviews.

4.7
from 2,000+ reviews on G2
Change Management

“It's enterprise-ready and makes video creation easy.”

Niraj Singh
Head of SAP Experience Garage
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Sales enablement

"What used to take 4 hours now takes 30 minutes."

Rosalie Cutugno
Global Sales Enablement Lead
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Operations training

"The platform is so easy to use and intuitive."

Frank Grijspaarde
Global TPM Manager
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Internal communications

“We make videos fast and use them every day.”

Prashanth Poli
Group Data & AI Strategy Project Manager
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Employee training

“Updating 10,000 courses? Totally doable now.”

Eva Bertone McGann
Senior Instructional Designer
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Employee training

"100 hours of translation done in 10 minutes!"

Geoffrey Wright
Global Solutions Owner
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Compliance training

"I don't need a third party anymore. I do it myself"

Tonya Braddock
Executive Director, L&D
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Technical training

“50% faster content. Without sacrificing quality”

Miki Ishikawa
Director Learning Experience
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Employee training

"Teams adopt it fast and use it across the company."

Sabrina Childress
Innovation, Enablement, and Adoption
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Employee training

“Interactive video is redefining training for us”

Jen Ruthven
Group Director, Learning & Career Development
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Compliance training

“We push updates without touching the LMS.”

Mark Stauffer
Senior Manager, Global L&D
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Employee training

"We saved $56K and hit 100+ custom videos."

Matt Wozar
Senior Director of Talent Development
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Employee training

"With Synthesia, we get lightning-fast results."

Matt Pagel
L&D Manager
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Sales enablement

"180 videos. 5 languages. 0 hassle."

Lucy Radcliffe
Global Director, CisionOne Enablement
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I like most that the videos look authentic. My customers ask me who I hired to record them.

Ingemar Anderson
President
at
Reprospace
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Review score:
5
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2022-11-28
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It saves so much money and it saves so much time. Everything is in the cloud. We can edit and export a new version instantaneously – at a click of a button.

Martin Dunne
Learning & Design Production Manager
at
Cohesity
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Synthesia serves mind-blowing AI features for video making. It is easy to use and gives a high-quality video with minimal effort. It's a superb app to subscribe to!!!

Surabhi Jadhav
Content writer
at
Algonauts Advisory
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Review score:
5
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2022-11-25
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I like how easy it is to change avatars, change music, and change backgrounds. The process of adding text is super easy, and I like that you can duplicate the video to use for other clients.

Michael Baker
Sales Manager
at
Public Wireless
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4.5
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2022-12-07
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It's saving time and money to produce similar videos with real characters.

Bilal Siddiq
CEO
at
AbmaSoft
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5
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2022-12-18
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It was really easy to get started with the tool, the barrier to entry is very low.

Sidsel Skov Kragsnæs
Digital Learning Specialist
at
BESTSELLER
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Synthesia has been a user-friendly way for our group to introduce video and audio to text-heavy content. The tutorials are easy to watch if you need them. I jumped in and started creating without watching the starter videos. I really appreciate this platform.

Alicia Patterson-Davis
Instructional Design Specialist
at
Emory Healthcare
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5
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2022-07-05
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It's changing the way I traditionally produce videos and pitch clients - using avatars as my talent and AI voiceover on complex animated videos vs. a traditional sound recording.

Maria Nordstrom
VP, Global Growth
at
Craft
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5
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2021-05-17
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I've been Synthesia for about 2 months, and in that time span they continue to add new features, including the ability to record your screen, and also add videos and other media content. I like that they continue to add additional festures. The AI Avatars are slick, and can really add a whole new dimension to eLearning by incorporating them into your authoring tools such as Storyline or Captivate.

Mark Pattison
E-learning Instructional Designer
at
Cleveland Clinic
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4.5
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2023-03-08
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Synthesia hit the sweet spot in terms of efficiency, professionalism and cost.

Jose Zuniga
Operational Excellence Capability and Development Leader
at
DuPont
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When we couldn't get a camera crew to our SMEs during Covid lockdown, Synthesia ensured we could still move ahead with producing great courses for our clients.

Harvey James
Learning Designer, Coach & Trainer
at
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5
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2021-11-03
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The main problems I can solve with Synthesia are creating videos in a very short period of time, especially when advertising a special offer for creating a project for a client quickly. This is valuable because it makes everyone happy. A major benefit is having human-like speech.

Sharron Nixon
Owner
at
iShazz Agency
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5
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2021-09-01
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The ability to quickly pick an avatar, generate a script, choose a voice, and create a video. The ability to also enter translated text in the same video and create a multi-lingual version.

Brian Richardson
Founder and CEO
at
Richardson Consulting Group
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5
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2021-07-13
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Synthesia lets us create dynamic videos, transforming our teaching approach and reaching a large, diverse audience. It replaces outdated one-dimensional PowerPoint training, making learning interactive and engaging with video and audio.

Kimberly K.
Regional Onboarding Coordinator
at
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Review score:
5
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2026-04-09
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I am shocked at how great some of the voices are. There is one that sounds like my old boss, who did voiceovers for radio stations, and another sounds like Edward Herrmann! Some of the avatars are visually convincing, as well. I also love how easy the interface is.

Michael Farese
Director of Learning and Development
at
Pinnacle Live
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Review score:
4.5
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2023-03-02
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There is no need for expensive video equipment or lighting, nor 100 takes to record a simple educational video.

André van Kempen
Instructional Designer
at
Bujoo Education
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5
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2022-04-22
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The team is responsive and the tool is mostly easy to use. I've had to get out of PowerPoint because it was actually slowing me down, Synthesia is that elevated!

Meredith McCorkel
Learning Facilitator - Manufacturing
at
Sazerac Company
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Review score:
5
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2023-02-22
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Synthesia is very intuitive. It's similar to working in PowerPoint, but the result is a high-quality video with avatars and automated captions.

Marco Samland
COATINO® Campus Manager
at
Evonik
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Synthesia saves a lot of time, because it is easy to use and the AI-Features are able to create a video out of documents like Word or PDF.

Stefanie A.
Sales & Marketing
at
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Review score:
4
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2025-07-11
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We are migrating our how-to documents, currently containing screen shots (which makes those documents unreadable) to short videos with a walk thru background accompanied with verbal explanations. This allows us to increase the information density without boring the audience. Especially the AI gives a personal touch. We will use certain spokes persons (AI) for certain topics to give our users a familiar face.

Bernhard Wohletz
Head of BI & ORG
at
Procurement Services GmbH
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Review score:
4.5
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2023-01-31
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Synthesia solves many problems such as reducing operating costs by hiring a recording studio, actors, narrators, expensive recording equipment, etc. The most relevant benefit is the reduction of operating costs.

Eliane Apolinario
E-learning training creator
at
ELM Projetos e Treinamentos
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5
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2022-11-18
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Being able to quickly and beautifully create videos as if I'm building a powerpoint to tell my story using Synthesia. The ability to easily change languages and speak in different native voices with the push of one button is mind-blowing! You can connect with anyone anywhere in the world and simply use text to produce high-quality videos.

Maria Nordstrom
VP, Global Growth
at
Craft
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Review score:
5
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2021-05-17
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We use Synthesia to present our products and services in different languages.

Juan Manuel Urraburu
Co-Founder
at
ProRM
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Review score:
4.5
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2022-11-17
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Synthesia helps solve the problem of quickly and cheaply creating explainer videos. Just by adding the script to Synthesia's script box and correcting some pronunciation details, you can have a professional video in minutes.

Angel Silva
Website developer
at
Freelance
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Review score:
5
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2022-12-20
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Video content is an easy way to engage your customers and keep them coming back. Video marketing can be used in many ways, such as creating instructions that make it easier to use your product, explaining how to use the product on social media, or showing the workflows in your company. But how can you create such content if you have no camera or actors? Of course, with Synthesia!

Dirk Pache
CEO
at
KONTOR4 GmbH
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Review score:
5
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2022-06-02
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Easy to use. A broad range of Avatars to choose from. The support team is very cooperative and competent. The communication between Synthesia management and customers that I experienced was transparent and empathetic.

Ybert Noorlander
Business Consultant
at
ADLATUS
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5
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2022-07-22
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It's easy to create a professional announcement with Synthesia. It allows for unique media content and has the ability to overlay an avatar on a background video and edit the video. The price is also very affordable, even for a medium-sized nonprofit.

Adam Chrobak
Executive Director
at
Guardians Drum and Bugle Corps
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Review score:
4.5
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2022-02-15
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I love the ease of use and the abundance of avatars to work with.

Hassan Pasha
Creative Manager & Team Lead
at
VaporVM
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Review score:
4
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2022-09-28
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The voices are of excellent quality compared to other software on the market.

Charlelie Jourdan
Marketing Consultant
at
75percent
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Review score:
5
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2022-06-02
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Creating training tutorials for employees and external customers. This content is needed for making clear onboarding instructions. It is now a more streamlined process.

Sonia Farace
Strategic Project Management Principal
at
FedEx Express - Critical Inventory Logistics
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5
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2023-02-22
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Allowing me to produce high-quality learning content in a literal fraction of the time it would take me to create something myself that is only 20% as good. It's allowing me to scale my output without scaling my hours at work or my department's headcount.

Michael Farese
Director of Learning and Development
at
Pinnacle Live
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Review score:
4.5
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2023-03-02
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After one week of working with Synthesia, I feel like an expert. The tutorials are excellent and the ability to create great-looking videos is outstanding.

David Dullaghan
Consultant
at
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5
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2022-08-26
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We make many user communications and user instructions (multi-language) with Synthesia.

Joost van der Zwaan
Head of ICT
at
Rituals
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5
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2021-03-26
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It is easy to create stunning training videos in a short amount of time. The avatars are great and the quality is constantly improving. I also appreciate the many new features being added.

Tue Søttrup
VP of Customer Experience
at
Dixa
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5
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2021-07-29
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After using Synthesia for more than two years, it is really incredible to see the evolution of the product and how easy it makes it for us to build super powerful videos.

Juan Manuel Urraburu
Co-Founder
at
ProRM
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Review score:
4.5
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2022-11-17
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It is straightforward to use. No additional peripherals, like cameras and microphones, are needed. The results are impressive. I love the instant autosave feature that saves your work after every single change. Everything is optimized, so you don't have to decide on tens of confusing settings.

Diego Rodriguez
Director
at
Tranlanguage
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5
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2022-09-19
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We love being able to automatically generate pitches and sales videos from copy, which makes it a thousand times faster and cheaper to produce professional videos for our non-technical people.

Jacopo Nardiello
CEO
at
SIGHUP srl
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4
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2022-08-17
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It allows me to simply explain the product and thus promote the product via the website.

Ed van den Eijkel
Director
at
Promths Solar & Heating bv
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4.5
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2022-06-02
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The user interface is intuitive, and it's easy to produce video content quickly. Also super easy to edit, change elements, and manipulate the script.

Matt Canzer
Founder
at
BTRFLY Legal
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5
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2023-01-04
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I think the best thing is the customization in the video area where you can upload your own pictures or graphics. I also find the selection of several languages or linguistic dialects great.

Ralf Lorz
Health Manager
at
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5
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2022-05-23
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Since I do not speak foreign languages at a conversational level, Synthesia help me create videos about immersive technological developments (AR, VR, XR). It is a great help that I can support my presentations not only with text, but also with sound.

Robert Komlodi
CEO
at
Printosh Advertising
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5
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2022-12-05
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We have very high quality standards. If we replace an existing solution, the new one must be the same or even better. It must also be accepted by our students. Both are the case with Synthesia.

Felix Schiessl
Senior Innovation Manager
at
IU International University of Applied Sciences
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I like the diversity and realism of video avatars, great customer support, and constantly pushing the development window.

Boyd Staszewski
Marketing and TV Producer
at
Changing Production
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5
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2022-12-21
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The voice is human-like. Unlike other products, it does not sound robotic.

Edward Van Niekerk
Training supervisor
at
Abu Dhabi Aviation
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5
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2022-05-23
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It's not dependent on a real person and regular videos where you need to cut. Changes in the text can be made immediately.

Bilâl Tahris
Co-Founder & CEO
at
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5
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2022-04-27
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Synthesia helps you scale. You can revise your content, which gives you great flexibility to update and edit. This is especially important for a company like ours.

Leah Webster
at
UserZoom
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I find Synthesia easy to use, allowing me to quickly create a working storyboard and produce a video in just an hour.

John W.
Technical Development & Business Intelligence Manager
at
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5
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2023-11-27
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Their avatars sync better than any of their competitors. The speech function is very realistic. I tried some of the other services that offer similar options, and I can tell you, don’t waste your time testing these other services.

Andrew Baxter
at
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Industry: 
Financial Services & Insurance
Any industry

All use cases

Training Videos
Internal communications
Marketing
All use cases
Benefits:
High-quality video
Any benefit
Review score:
5
CS link
2023-03-18
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It raises our content to the next level, helping us gain interest and engagement in our services. The speed of production and the fact that it only takes one person is a great cost reduction.

Lisa Rodgers
Internal Communicator
at
Volvo Group
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Company size:
Enterprise
All sizes
Industry: 
Transport & Logistics
Any industry

All use cases

Internal communications
All use cases
Benefits:
Time savings
Cost savings
Any benefit
Review score:
5
CS link
2022-08-19
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The time to delivery of my tutorials is reduced, and it is easy to create multilingual content with avatars respecting users' culture by using an avatar resembling their ethnicity.

Pierre-Emmanuel Féga
Committee Member
at
The Knowledge Graph Conference
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Company size:
Small business
All sizes
Industry: 
Education Management
Any industry

All use cases

Training Videos
All use cases
Benefits:
Time savings
Any benefit
Review score:
5
CS link
2022-02-15

Oh no! No results match your filters. Try using a different combination of filters or see an unfiltered list of reviews below.

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“

Syntesia's interface and functions are just perfect for creating short educational videos. I like that we can upload our slides, select a voice and avatars. The interface is intuitive and the video quality is great. I also appreciate the ability to select different languages, as we work in Asia and need more languages than just English.

”
Nataly Rodionova
Marketing
at
IT Academy STEP
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“

The support staff is very helpful and the tool works very efficiently with a professional look.

”
Yann Gerville-Reache
COO
at
HeliosDX
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“

I can now create low-cost explainer videos tailored to many professional requirements. I provide a good script, and Synthesia creates the magic! It's that simple!

”
Jorge Guillen
Senior Developer
at
Rich Media
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“

After one week of working with Synthesia, I feel like an expert. The tutorials are excellent and the ability to create great-looking videos is outstanding.

”
David Dullaghan
Consultant
at
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“

This is an amazing application that has so many uses. I use it for learning and development. It is easy, and intuitive, and the output is astounding and always makes an impression.

”
Liam Abramson
Founding Partner
at
Starfish vILT LLC
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“

Faster video production without the hassle of going through traditional video production workflow (voiceover, animation knowledge, etc.)

”
Duksh Koonjoobeeharry
Web Team Lead
at
AFRINIC
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“

One problem it is solving for us is adding new video sequences after delivery. Before using Synthesia, whenever a client wanted to add more video sequences, we had to shoot again, with all the budget and logistics that entailed. Now, we can simply go to the platform and build the new sequences from the already existing template. Another problem was multilingual video training. Before, we had to translate the content, find an actor speaking the right language, and shoot each video independently. Now, we just need to translate the text, and Synthesia does the rest!

”
Homeric de Sarthe
CEO
at
Pitchboy
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“

Avoid using your own image in presentations and courses. It's easier and more homogeneous with an avatar, so communication is easier and more manageable.

”
Salvador Moret
at
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“

We have very high quality standards. If we replace an existing solution, the new one must be the same or even better. It must also be accepted by our students. Both are the case with Synthesia.

”
Felix Schiessl
Senior Innovation Manager
at
IU International University of Applied Sciences
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“

Our +380.000 employees all over the world, no matter in which country, must have the same competence profile. Synthesia helps us develop engaging, relevant and localised training content at scale.

”
Ben Kirby
Global SVP Learning and Development
at
Teleperformance
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“

Being able to quickly and beautifully create videos as if I'm building a powerpoint to tell my story using Synthesia. The ability to easily change languages and speak in different native voices with the push of one button is mind-blowing! You can connect with anyone anywhere in the world and simply use text to produce high-quality videos.

”
Maria Nordstrom
VP, Global Growth
at
Craft
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“

Provides an innovative method of creating training material with PowerPoint-like controls for AI actors to communicate your message effectively. The ability to automate the process is quite nice as well.

”
Dave Friedel
CEO
at
MarketAlly
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“

With a limited budget and no marketing staff, my open rates on video emails and social media posts have increased by 25% since using Synthesia. It is easy to use, and I appreciate the ethnic, language, and tonal diversity. I am encouraged by the frequent improvements added at no extra cost to us. The price is just right for our nonprofit budget.

”
Bill Rose-Heim
Regional Minster and President
at
Christian Church (Disciples of Christ) of Greater Kansas City
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“

Synthesia serves mind-blowing AI features for video making. It is easy to use and gives a high-quality video with minimal effort. It's a superb app to subscribe to!!!

”
Surabhi Jadhav
Content writer
at
Algonauts Advisory
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“

It's not dependent on a real person and regular videos where you need to cut. Changes in the text can be made immediately.

”
Bilâl Tahris
Co-Founder & CEO
at
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“

I appreciate the different languages and avatars available on Synthesia, as well as the simplicity of the platform.

”
Bilâl Tahris
Co-Founder & CEO
at
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“

Synthesia helps solve the problem of quickly and cheaply creating explainer videos. Just by adding the script to Synthesia's script box and correcting some pronunciation details, you can have a professional video in minutes.

”
Angel Silva
Website developer
at
Freelance
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“

A crucial feature for me is its translation options: I translate my training videos into 20 languages, and the translation quality is very good.

”
Piotr S.
Customs Manager
at
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“

Video content is an easy way to engage your customers and keep them coming back. Video marketing can be used in many ways, such as creating instructions that make it easier to use your product, explaining how to use the product on social media, or showing the workflows in your company. But how can you create such content if you have no camera or actors? Of course, with Synthesia!

”
Dirk Pache
CEO
at
KONTOR4 GmbH
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“

We are producing professional talking head videos with supporting collateral to explain our product. It enables the production of quality videos quickly, at low cost, with the option to edit after production.

”
Neil Hartley
Co-Founder
at
The Right Five
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“

After using Synthesia for more than two years, it is really incredible to see the evolution of the product and how easy it makes it for us to build super powerful videos.

”
Juan Manuel Urraburu
Co-Founder
at
ProRM
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“

Synthesia has been a user-friendly way for our group to introduce video and audio to text-heavy content. The tutorials are easy to watch if you need them. I jumped in and started creating without watching the starter videos. I really appreciate this platform.

”
Alicia Patterson-Davis
Instructional Design Specialist
at
Emory Healthcare
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“

Synthesia solves many problems such as reducing operating costs by hiring a recording studio, actors, narrators, expensive recording equipment, etc. The most relevant benefit is the reduction of operating costs.

”
Eliane Apolinario
E-learning training creator
at
ELM Projetos e Treinamentos
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“

The variety of avatars available allows you to combine spoken, written, and video elements within one video presentation.

”
Dave Snow
Head of Learning & Innovation
at
System Group
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“

Using Synthesia's templates, we have been able to quickly generate compelling updates during our #innovationfestival21 events. The ability to create videos from slides provides a very slick and simple workflow that delivers high quality content.

”
Craig Stanley
P & C Consultant
at
NWG
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“

We are scaling up tutorial video production and getting all language versions with a simple process.

”
Jani Hiltunen
CEO
at
LiquidBlox
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“

We use Synthesia to present our products and services in different languages.

”
Juan Manuel Urraburu
Co-Founder
at
ProRM
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“

The ability to quickly pick an avatar, generate a script, choose a voice, and create a video. The ability to also enter translated text in the same video and create a multi-lingual version.

”
Brian Richardson
Founder and CEO
at
Richardson Consulting Group
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