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#1 ai video communications platform

Customer reviews

Explore 100+ categorized quotes from actual Synthesia customer reviews.

4.7
from 2,000+ reviews on G2
Change Management

“It's enterprise-ready and makes video creation easy.”

Niraj Singh
Head of SAP Experience Garage
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Sales enablement

"What used to take 4 hours now takes 30 minutes."

Rosalie Cutugno
Global Sales Enablement Lead
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Operations training

"The platform is so easy to use and intuitive."

Frank Grijspaarde
Global TPM Manager
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Internal communications

“We make videos fast and use them every day.”

Prashanth Poli
Group Data & AI Strategy Project Manager
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Employee training

“Updating 10,000 courses? Totally doable now.”

Eva Bertone McGann
Senior Instructional Designer
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Employee training

"100 hours of translation done in 10 minutes!"

Geoffrey Wright
Global Solutions Owner
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Compliance training

"I don't need a third party anymore. I do it myself"

Tonya Braddock
Executive Director, L&D
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Technical training

“50% faster content. Without sacrificing quality”

Miki Ishikawa
Director Learning Experience
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Employee training

"Teams adopt it fast and use it across the company."

Sabrina Childress
Innovation, Enablement, and Adoption
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Employee training

“Interactive video is redefining training for us”

Jen Ruthven
Group Director, Learning & Career Development
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Compliance training

“We push updates without touching the LMS.”

Mark Stauffer
Senior Manager, Global L&D
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Employee training

"We saved $56K and hit 100+ custom videos."

Matt Wozar
Senior Director of Talent Development
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Employee training

"With Synthesia, we get lightning-fast results."

Matt Pagel
L&D Manager
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Sales enablement

"180 videos. 5 languages. 0 hassle."

Lucy Radcliffe
Global Director, CisionOne Enablement
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Trusted by over 50,000 companies of all sizes

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Easy to use with plenty of avatars to choose from, so you can deliver your message according to your style. Great customization options, such as background selections.

Jorge Guillen
Senior Developer
at
Rich Media
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Review score:
5
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2022-02-15
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This platform is very user-friendly and allows me to create incredible and professional-looking videos for my insurance agency. It creates the most realistic text-to-speech I've ever seen compared to other platforms.

Mike Nordenstrom
Agency Owner
at
Family First Insurance Agency
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Review score:
5
CS link
2022-09-16
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There is no faster way to create a video quickly - you can't beat copy and pasting in some text and clicking go. Sometimes people want to have a video for something but do not adapt well to the visual medium. Ideally, a message is adapted to the medium, but in cases where that's not possible, the idea that something already written can be made into a video quickly is excellent.

Kevin Schultz
Technical Product Manager
at
Northeastern University
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Review score:
5
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2021-10-22
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It has made my life easier, now instead of shooting videos, I take the content to Synthesia and it does the rest for me.

Hassan Pasha
Creative Manager & Team Lead
at
VaporVM
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Review score:
4
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2022-09-28
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The wide array of voices, accents and diverse avatars is super helpful. Especially for us who are very focused on Diversity, Equity and Inclusion.

Katrianna Quatraro
Educational Media Specialist
at
Collibra
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The simplicity of Synthesia and the outcome that looks very professional.

Patrick Ng
Manager Innovations IT Strategy and Operations
at
Fashion Digital
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Review score:
4.5
CS link
2022-11-13
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Voice-over production used to involve real actors. Just to test a script, that would take days and cost hundreds of euros. Now we can polish the script 10 times in an hour, and make sure we only use real human performances when it's really needed.

Charlelie Jourdan
Marketing Consultant
at
75percent
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Review score:
5
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2022-06-02
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I like that the avatars look very close to a human. The TTS (text-to speech) is quite good.

Muddaser Altaf
Senior Trainer | GCC
at
Damas Jewellery LLC
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HR
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Benefits:
High-quality video
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Review score:
4
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2022-09-29
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The platform is simple and self-explanatory to use and the results are amazing. Customers didn't even realize it was an avatar.

Dirk Pache
CEO
at
KONTOR4 GmbH
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Review score:
5
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2022-06-02
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This tool allows everyone to elevate their presentations or educational content to the next level. Goodbye PowerPoint, hello Synthesia!

André van Kempen
Instructional Designer
at
Bujoo Education
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Education Management
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Review score:
5
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2022-04-22
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The interface is fairly simple and easy to use. I got along easily and was able to produce some videos quickly. The quality of characters and voice is also great.

Bilal Siddiq
CEO
at
AbmaSoft
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High-quality video
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Review score:
5
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2022-12-18
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Continuing in-person training at the scale we’re growing would have become costly, with expenses such as new hires and travel. Investing in Synthesia has proven to greatly support our learning’s reach and scalability.

Frederik Møller Riis
L&D E-Learning Specialist
at
REKOM
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Hospitality and Food & Beverage
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Synthesia is easy to use and allows you to create professional, custom videos in minutes. If necessary, it's easy to make quick changes after production.

Neil Hartley
Co-Founder
at
The Right Five
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Review score:
5
CS link
2022-03-31
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Synthesia is an innovative service that opens new avenues of creativity and opportunities for digital creators and is a powerful tool for digital marketing professionals. I am eager to see new features and have many ideas in mind that I want to apply.

Oliver Palomares
Digital Designer
at
Interactivoh!
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Review score:
4.5
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2022-08-19
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We used Synthesia to create a chatbot on our website. An avatar that talks to our customers and walks them through our website. I've never thought of video chatbots like this before and I'm really impressed with it. Also, with the video chatbots we converted more visitors into demos. The fact that it is super fast to do and easy to do in multiple languages is just fantastic.

Joakim Green
Head of Product
at
Proposales
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Review score:
5
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2021-06-16
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I prefer to use avatars in my company videos rather than my own face because they look more professional and I trust them to maintain my corporate image. Additionally, I don't have to worry about setting up a microphone and camera, buying and learning complex video recording and editing software, or hiring actors, assistants, or editors. I am able to handle the entire process by myself.

Diego Rodriguez
Director
at
Tranlanguage
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Review score:
5
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2022-09-19
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I really appreciate Synthesia's ease of use, the video creation pipeline approach, and the constant new features added to the toolset.

Pierre-Emmanuel Féga
Committee Member
at
The Knowledge Graph Conference
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Education Management
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Review score:
5
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2022-02-15
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Being able to sell complicated items that have involved instructions, directions, and precautions requires a lot of phone interactions because handing many people a PDF just doesn't work. Having these videos explain things with a person talking clearly holds the customers' attention so they get all the information they need. It has saved us countless phone calls and has made customers feel confident in the items they purchase.

Jim Frey
Owner
at
Car Guy Garage, Inc.
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Transport & Logistics
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Review score:
5
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2022-01-20
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The main problems I can solve with Synthesia are creating videos in a very short period of time, especially when advertising a special offer for creating a project for a client quickly. This is valuable because it makes everyone happy. A major benefit is having human-like speech.

Sharron Nixon
Owner
at
iShazz Agency
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Benefits:
Time savings
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Review score:
5
CS link
2021-09-01
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Allowing me to produce high-quality learning content in a literal fraction of the time it would take me to create something myself that is only 20% as good. It's allowing me to scale my output without scaling my hours at work or my department's headcount.

Michael Farese
Director of Learning and Development
at
Pinnacle Live
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Industry: 
Hospitality and Food & Beverage
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Training Videos
Internal communications
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Benefits:
Time savings
High-quality video
Any benefit
Review score:
4.5
CS link
2023-03-02
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The team is responsive and the tool is mostly easy to use. I've had to get out of PowerPoint because it was actually slowing me down, Synthesia is that elevated!

Meredith McCorkel
Learning Facilitator - Manufacturing
at
Sazerac Company
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Industry: 
Hospitality and Food & Beverage
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Training Videos
Video lectures
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Benefits:
Time savings
Cost savings
Ease of use
Any benefit
Review score:
5
CS link
2023-02-22
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Synthesia has been amazing for video production, especially talking head videos. I'm using it to create an entire elearning suite of modules, which is a mix of talking head videos and motion graphics. I love how easy it is to use and how quick it is to get videos published.

Luke Westwood
Learning Manager
at
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Review score:
5
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2021-10-07
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I like most that the videos look authentic. My customers ask me who I hired to record them.

Ingemar Anderson
President
at
Reprospace
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Industry: 
Education Management
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Video lectures
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Benefits:
High-quality video
Any benefit
Review score:
5
CS link
2022-11-28
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It has helped me train clients and staff about my products with the complex technology I offer. I am now more productive, and potential clients make sales easier.

Yom Metro
President
at
KW Saver LLC
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Review score:
5
CS link
2022-11-10
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With a limited budget and no marketing staff, my open rates on video emails and social media posts have increased by 25% since using Synthesia. It is easy to use, and I appreciate the ethnic, language, and tonal diversity. I am encouraged by the frequent improvements added at no extra cost to us. The price is just right for our nonprofit budget.

Bill Rose-Heim
Regional Minster and President
at
Christian Church (Disciples of Christ) of Greater Kansas City
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Marketing
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Review score:
4
CS link
2021-08-17
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Synthesia removes the skill and cost barriers in terms of voice acting and videography that's usually required to create talking-head training videos.

Muhammad Jinani
Educational Design & E-Learning Specialist
at
ARX Aerospace and Defense
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Review score:
4
CS link
2023-02-13
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To create videos commenting on a slideshow presentation, Synthesia allows me to create shorter versions in a more direct approach. When you record a person presenting, they usually add unnecessary comments and lots of filler words.

Anselmo Massad
Partner Program Manager
at
Conta Azul
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Review score:
5
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2022-12-10
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Creating educational and informational video content both for internal company communication and external content for customers.

Ali Al Dubaisi
Co-Founder & President
at
vRealm Inc.
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Video lectures
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Review score:
5
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2022-02-15
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After one week of working with Synthesia, I feel like an expert. The tutorials are excellent and the ability to create great-looking videos is outstanding.

David Dullaghan
Consultant
at
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Review score:
5
CS link
2022-08-26
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With Synthesia, I am able to produce good quality videos that can be used in our marketing and to support our SaaS product and guide our customers in their online journey.

Michael Hamilton
Co-Founder and CEO
at
HRSimplified Global
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Training Videos
Marketing
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Benefits:
High-quality video
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Review score:
4.5
CS link
2022-09-27
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With Synthesia, you have an all-inclusive suite for creating video content with realistic actors and voice modulation in many languages, all in minutes! You can create feedback quizzes, training videos, or presentations with custom digital actors that look real, and text-to-voice features. I've used it on many occasions, and it really helped reduce costs and get quick results.

Tim Petersen
System architect
at
Gebr. Heinemann
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Review score:
4.5
CS link
2022-09-29
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The production of videos for courses allows us to customize our courses for each company without increasing the cost. It allows much faster editing than with real actors and is infinitely cheaper.

Daniel Camacho
CEO
at
Unified Networks SL
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Training Videos
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Review score:
5
CS link
2022-07-26
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Easy to use, fast and responsive. I think this is the best software to make explainer videos you can find on the market right now, There are no competitors and when you use this, you can bring in elements from other platforms like Canva and Videostars and make magic happen.

Rick Moghadam
at
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Industry: 
Financial Services & Insurance
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Training Videos
Internal communications
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Benefits:
Ease of use
High-quality video
Any benefit
Review score:
5
CS link
2023-02-16
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It's saving time and money to produce similar videos with real characters.

Bilal Siddiq
CEO
at
AbmaSoft
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Software & Technology
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Training Videos
Marketing
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Review score:
5
CS link
2022-12-18
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I like the diversity and realism of video avatars, great customer support, and constantly pushing the development window.

Boyd Staszewski
Marketing and TV Producer
at
Changing Production
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Marketing
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Benefits:
High-quality video
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Review score:
5
CS link
2022-12-21
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We would be getting real tutors to introduce each course and topic, which would take forever and a lot of hard work dealing with individuals.

Dave Snow
Head of Learning & Innovation
at
System Group
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Training Videos
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Review score:
5
CS link
2022-11-11
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The video creation tools significantly reduce the time it takes to create videos. This has allowed our group to build virtual human applications at a much faster rate. The voices used in this application are also better than what you find with other text-to-voice applications and include visual components.

Jacob Stuart
Research Assistant
at
University of Florida
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Education Management
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Video lectures
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Review score:
5
CS link
2021-10-21
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I don't need to record my videos to get a better effect on the video. I can shoot videos in multiple languages in minutes with an avatar.

Vitoria Regina Oliveira
Innovation Specialist
at
ROCHE
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Industry: 
Healthcare & Life Sciences
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Training Videos
Internal communications
All use cases
Benefits:
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Ease of use
Any benefit
Review score:
5
CS link
2021-10-22
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We are saving time and money by using an avatar instead of booking time with expensive team members and executives to create learning videos.

Amber Keithley
Director of Product Dev
at
NextLevel Practice
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Industry: 
Consulting
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Training Videos
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Benefits:
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Review score:
5
CS link
2022-02-15
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After using Synthesia for more than two years, it is really incredible to see the evolution of the product and how easy it makes it for us to build super powerful videos.

Juan Manuel Urraburu
Co-Founder
at
ProRM
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Review score:
4.5
CS link
2022-11-17

Oh no! No results match your filters. Try using a different combination of filters or see an unfiltered list of reviews below.

G2 Logo

Continuing in-person training at the scale we’re growing would have become costly, with expenses such as new hires and travel. Investing in Synthesia has proven to greatly support our learning’s reach and scalability.

Frederik Møller Riis
L&D E-Learning Specialist
at
REKOM
G2 Logo

Mainly, Synthesia meets the need of not relying on a human voiceover artist, with all that it entails (financially, time-wise, and in terms of labor). It has dramatically increased my productivity.

Oscar González Cantin
Instructional Designer
at
AIEP
G2 Logo

I really like the templates and the Avatars. It is very easy to use and you can get a video going in about a quarter to half the time it would take if you did it from scratch.

Paul Ryan
at
G2 Logo

To create videos commenting on a slideshow presentation, Synthesia allows me to create shorter versions in a more direct approach. When you record a person presenting, they usually add unnecessary comments and lots of filler words.

Anselmo Massad
Partner Program Manager
at
Conta Azul
G2 Logo

This platform is very user-friendly and allows me to create incredible and professional-looking videos for my insurance agency. It creates the most realistic text-to-speech I've ever seen compared to other platforms.

Mike Nordenstrom
Agency Owner
at
Family First Insurance Agency
G2 Logo

Synthesia allows me to collaborate with managers throughout the course creation process, and I can turn their scripts into professional videos, without having to film them.

Ashley Emerson
L&D Manager
at
Beyond Retro
G2 Logo

Since I do not speak foreign languages at a conversational level, Synthesia help me create videos about immersive technological developments (AR, VR, XR). It is a great help that I can support my presentations not only with text, but also with sound.

Robert Komlodi
CEO
at
Printosh Advertising
G2 Logo

Being able to sell complicated items that have involved instructions, directions, and precautions requires a lot of phone interactions because handing many people a PDF just doesn't work. Having these videos explain things with a person talking clearly holds the customers' attention so they get all the information they need. It has saved us countless phone calls and has made customers feel confident in the items they purchase.

Jim Frey
Owner
at
Car Guy Garage, Inc.
G2 Logo

Easy to use, fast and responsive. I think this is the best software to make explainer videos you can find on the market right now, There are no competitors and when you use this, you can bring in elements from other platforms like Canva and Videostars and make magic happen.

Rick Moghadam
at
G2 Logo

We are migrating our how-to documents, currently containing screen shots (which makes those documents unreadable) to short videos with a walk thru background accompanied with verbal explanations. This allows us to increase the information density without boring the audience. Especially the AI gives a personal touch. We will use certain spokes persons (AI) for certain topics to give our users a familiar face.

Bernhard Wohletz
Head of BI & ORG
at
Procurement Services GmbH
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Through Synthesia, we were able to make tutorials and videos to explain the functions of the software in half the time and with an exceptional budget! We will be ordering a custom avatar shortly. Thank you, Synthesia!

Matteo Barletta
Founder
at
SEO Heroes Bangkok Co., LTD
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We save a lot of time for the C-level and fully embrace our company's vision to use the latest technology in our business.

Ryo Kobayashi
CFO
at
HENNGE
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I am still amazed that I can create personalized videos in no time. I have been using Synthesia for a while now and it is great to see how much they keep improving and expanding the platform. The team behind the product is also doing an excellent job.

Viktor Heide
COO & Founder
at
Contractbook
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Provides an effective means of communicating corporate messages and custom training.

Dave Friedel
CEO
at
MarketAlly
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We use Synthesia to present our products and services in different languages.

Juan Manuel Urraburu
Co-Founder
at
ProRM
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The ease of use, quality of the videos, community support, and active new product feature development of Synthesia.

Owen Holt
Sr. Manager, Training and Knowledge Management
at
Q2
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It raises our content to the next level, helping us gain interest and engagement in our services. The speed of production and the fact that it only takes one person is a great cost reduction.

Lisa Rodgers
Internal Communicator
at
Volvo Group
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Having a presenter who can instantly say what you want to say (and in the way you want to say it) is invaluable. A remarkable new authoring tool, without a doubt.

Oscar González Cantin
Instructional Designer
at
AIEP
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It's not dependent on a real person and regular videos where you need to cut. Changes in the text can be made immediately.

Bilâl Tahris
Co-Founder & CEO
at
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We save up to 40% by creating new videos and even more time updating existing content. Instead of re-recording the entire video, we can now upload the updated script and render a new video instantly.

Pedro Da Silva
Global Educational Services Manager
at
Fiery
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We have built a training academy for our SaaS product with Synthesia. It currently consists of 39 videos over nine courses. Synthesia has enabled us to iterate extremely quickly on our customer onboarding videos. We even managed to produce 20 professional-looking training videos in just three weeks.

Tue Søttrup
VP of Customer Experience
at
Dixa
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The fact that you can create a video in multiple languages and quickly change it after finding a mistake or if the information changes is a breeze. We no longer have to hassle with making videos, taking care of background, lighting, multiple takes, editing, etc. This is our go-to method now, and we have already had clients wanting to use it for their own businesses.

Jeroen Nas
CEO
at
VEMT
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I wanted to kickstart some of the online user guides for a new product we are launching. Synthesia has "blown people away" when they see the quality of what is possible with an hour or two of work. The tool is also making us think about the overall scripting and messaging that we are trying to get across to the audience. How is it benefiting us? The rate of productivity is way beyond my expectations. I've churned out half a dozen videos in a couple of days and they just keep getting better. The tool is making the whole experience so easy.

David Dullaghan
Consultant
at
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The production of videos for courses allows us to customize our courses for each company without increasing the cost. It allows much faster editing than with real actors and is infinitely cheaper.

Daniel Camacho
CEO
at
Unified Networks SL
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It allows me to simply explain the product and thus promote the product via the website.

Ed van den Eijkel
Director
at
Promths Solar & Heating bv
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Synthesia provides me with the ability to switch between genders, ethnicities, and voices. This makes training more relatable, as people often get bored with PowerPoint presentations.

Samantha Bradley
Quality Systems and Training Manager
at
Sazerac
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I can now create low-cost explainer videos tailored to many professional requirements. I provide a good script, and Synthesia creates the magic! It's that simple!

Jorge Guillen
Senior Developer
at
Rich Media
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People are obsessed with video as a solution but aren't willing to invest in it - Synthesia helps meet the need for video without having to put in any of the ordinary efforts.

Kevin Schultz
Technical Product Manager
at
Northeastern University
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The team is responsive and the tool is mostly easy to use. I've had to get out of PowerPoint because it was actually slowing me down, Synthesia is that elevated!

Meredith McCorkel
Learning Facilitator - Manufacturing
at
Sazerac Company
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I am finally able to create videos that explain directions that people will watch and follow. Having the talking head with a voice pulls people in, and before they know it, they have watched 10 minutes of instructions. This has already saved us so many phone calls where we usually have to explain these directions over the phone.

Jim Frey
Owner
at
Car Guy Garage, Inc.
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The creation of the videos is very similar to create a power point slide deck, so the learning curve is very flat. A great feature Synthesia offers is screen caption, either as a background or a video. A nice feature is to use a finished video as a new template, so corrections and new background can be added without recreating the video anew.

Bernhard Wohletz
Head of BI & ORG
at
Procurement Services GmbH
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I think the best thing is the customization in the video area where you can upload your own pictures or graphics. I also find the selection of several languages or linguistic dialects great.

Ralf Lorz
Health Manager
at
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Our +380.000 employees all over the world, no matter in which country, must have the same competence profile. Synthesia helps us develop engaging, relevant and localised training content at scale.

Ben Kirby
Global SVP Learning and Development
at
Teleperformance
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