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#1 ai video communications platform

Customer reviews

Explore 100+ categorized quotes from actual Synthesia customer reviews.

4.7
from 2,000+ reviews on G2
Change Management

“It's enterprise-ready and makes video creation easy.”

Niraj Singh
Head of SAP Experience Garage
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Sales enablement

"What used to take 4 hours now takes 30 minutes."

Rosalie Cutugno
Global Sales Enablement Lead
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Operations training

"The platform is so easy to use and intuitive."

Frank Grijspaarde
Global TPM Manager
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Internal communications

“We make videos fast and use them every day.”

Prashanth Poli
Group Data & AI Strategy Project Manager
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Employee training

“Updating 10,000 courses? Totally doable now.”

Eva Bertone McGann
Senior Instructional Designer
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Employee training

"100 hours of translation done in 10 minutes!"

Geoffrey Wright
Global Solutions Owner
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Compliance training

"I don't need a third party anymore. I do it myself"

Tonya Braddock
Executive Director, L&D
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Technical training

“50% faster content. Without sacrificing quality”

Miki Ishikawa
Director Learning Experience
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Employee training

"Teams adopt it fast and use it across the company."

Sabrina Childress
Innovation, Enablement, and Adoption
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Employee training

“Interactive video is redefining training for us”

Jen Ruthven
Group Director, Learning & Career Development
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Compliance training

“We push updates without touching the LMS.”

Mark Stauffer
Senior Manager, Global L&D
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Employee training

"We saved $56K and hit 100+ custom videos."

Matt Wozar
Senior Director of Talent Development
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Employee training

"With Synthesia, we get lightning-fast results."

Matt Pagel
L&D Manager
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Sales enablement

"180 videos. 5 languages. 0 hassle."

Lucy Radcliffe
Global Director, CisionOne Enablement
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IT

“It’s easy to use and grows across teams fast.”

Janosch Grosshans
Solution Manager IT
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Trusted by over 50,000 companies of all sizes

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First, I'm impressed with the quality of the generated videos. I also really like how the pitfalls, like strange pronunciation, are addressed with a clever and very intuitive UI that lets you hear your text before generating the video. Overall, the UI is top-notch and it's quite simple to create new videos.

Jonas Kamber
Founder
at
Solid User Tests
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5
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2022-04-07
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The platform is easy to use, very efficient, and covers all the requirements for effective production. It saves us precious time and financial resources and gives us and our clients more flexibility.

Homeric de Sarthe
CEO
at
Pitchboy
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5
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2022-06-03
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The production of videos for courses allows us to customize our courses for each company without increasing the cost. It allows much faster editing than with real actors and is infinitely cheaper.

Daniel Camacho
CEO
at
Unified Networks SL
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5
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2022-07-26
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Synthesia allows me to create presentation and training videos quickly and inexpensively. They are immediately usable online or transferable to Canva, for example.

Pascal Thery
President
at
Pascal Thery Formations
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4
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2022-11-13
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It's not dependent on a real person and regular videos where you need to cut. Changes in the text can be made immediately.

Bilâl Tahris
Co-Founder & CEO
at
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5
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2022-04-27
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The platform keeps implementing improvements. When I started with Synthesia (around 6 months ago), I had a lot of frustrations with some of the functionality. A lot of these frustrations are gone now, so that means they really take fast action on their customers' feedback

Bert Van Soest
Project manager
at
Plantrekkers
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5
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2022-06-30
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I’ve never even used a tutorial, because the platform is so easy to use. This actually is the first time in my career that I've been an early adopter of new technology.

Frank van der Grijspaarde
Global TPM Manager of Customer Service and Logistics
at
Heineken
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The app is quite impressive, even in its early stages. The variety of avatars to choose from and the text-to-speech options (different accents, tempo, pronunciations, etc.) are amazing. I like that I can send a link to my clients so they can watch, listen and choose their favorite 'actor.' After developing the video, I can enable Share & Duplicate Video and send the link (my source file/work) to the client - another excellent feature!

Sarunas Vaitkus
Learning Designer
at
OSCE
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5
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2021-09-08
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At Cord, we're using Synthesia to create product demo videos that add the more interactive AI avatar element, which has shown to significantly improve our engagement metrics. We're particularly impressed by the ease of use of their platform and the wealth of different AI actors we can use to diversify our videos.

Ulrik Stig Hansen
Founder
at
Cord
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Review score:
5
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2021-05-04
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I am shocked at how great some of the voices are. There is one that sounds like my old boss, who did voiceovers for radio stations, and another sounds like Edward Herrmann! Some of the avatars are visually convincing, as well. I also love how easy the interface is.

Michael Farese
Director of Learning and Development
at
Pinnacle Live
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Review score:
4.5
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2023-03-02
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The avatars have great voices, even in different languages. It's very easy to create and there are good templates that help me create a video quickly.

Christian Carlsson
Chief Revenue Officer
at
Puls Solutions AB
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5
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2022-12-16
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The AI works great. It's very easy to set up and produce a video. It's great for internal demos and even advertising

Francisco Ascensão
Co-Founder and CEO
at
SocialTalk
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Review score:
4.5
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2022-12-01
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It allows me to simply explain the product and thus promote the product via the website.

Ed van den Eijkel
Director
at
Promths Solar & Heating bv
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Review score:
4.5
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2022-06-02
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Creating training tutorials for employees and external customers. This content is needed for making clear onboarding instructions. It is now a more streamlined process.

Sonia Farace
Strategic Project Management Principal
at
FedEx Express - Critical Inventory Logistics
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Review score:
5
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2023-02-22
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Synthesia is solving the language barriers and pronunciation issues, which benefits us in a diverse range of cross-cultural barriers.

Byron Callaghan
Chief Build Officer
at
Royal Free London NHS Foundation Trust
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5
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2022-08-14
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Way faster than preparing traditional video – especially if you are not comfortable speaking to camera. Consistent delivery and it also allows post-production add ons.

Robert Joy
Founder
at
Presonator
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Review score:
4.5
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2022-05-20
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Avoid using your own image in presentations and courses. It's easier and more homogeneous with an avatar, so communication is easier and more manageable.

Salvador Moret
at
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Review score:
4.5
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2023-02-13
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I solve the basic problem of actually making videos that don't take up my time and money. I really feel like this is the future of creating videos. Well done guys!

Jakob Skytte
Co-founder
at
Weld
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Review score:
5
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2021-07-06
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Synthesia allows me to collaborate with managers throughout the course creation process, and I can turn their scripts into professional videos, without having to film them.

Ashley Emerson
L&D Manager
at
Beyond Retro
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5
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2021-11-08
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I like most that the videos look authentic. My customers ask me who I hired to record them.

Ingemar Anderson
President
at
Reprospace
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Review score:
5
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2022-11-28
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It has been a very pleasant experience. The videos that Synthesia produces are very good, with avatars that have very realistic expressions and voices that are very realistic. It is without a doubt the best video production service with AI.

Angel Silva
Website developer
at
Freelance
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Review score:
5
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2022-12-20
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The ease of use, quality of the videos, community support, and active new product feature development of Synthesia.

Owen Holt
Sr. Manager, Training and Knowledge Management
at
Q2
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5
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2022-12-17
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Synthesia serves mind-blowing AI features for video making. It is easy to use and gives a high-quality video with minimal effort. It's a superb app to subscribe to!!!

Surabhi Jadhav
Content writer
at
Algonauts Advisory
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Review score:
5
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2022-11-25
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This tool is great for those with no background in graphics, animation, or video production because it offers a variety of built-in avatars and a wide range of languages to choose from.

Usman Qureshi
Head of Business Development
at
ICT INTEGRATORS
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Review score:
5
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2022-01-09
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There is no need to spend thousands of euros on video production and actors.

Francisco Ascensão
Co-Founder and CEO
at
SocialTalk
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Review score:
4.5
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2022-12-01
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Synthesia saves time for both SMEs and IDs. SMEs no longer need to record themselves, allowing them to focus on their primary responsibilities. IDs can create high-quality training content in less time.

Daye Collier
Senior Instructional Designer
at
Zoom
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It saves so much money and it saves so much time. Everything is in the cloud. We can edit and export a new version instantaneously – at a click of a button.

Martin Dunne
Learning & Design Production Manager
at
Cohesity
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Synthesia helps establish a human connection in the absence of a real person, motivating learners throughout the learning process.

Trent Hoy
Learning Experience Manager
at
Berlitz
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I love Synthesia! I use it to create explainer videos of research articles for my post-graduate degree. It is amazing. Other products aren't as good at text-to-speech, and the emotion in the voices and avatars make the video so professional.

Robert Leid
CTO
at
Namadgi International Pty Ltd
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Review score:
5
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2022-11-19
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Through Synthesia, we were able to make tutorials and videos to explain the functions of the software in half the time and with an exceptional budget! We will be ordering a custom avatar shortly. Thank you, Synthesia!

Matteo Barletta
Founder
at
SEO Heroes Bangkok Co., LTD
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5
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2022-08-08
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It's very useful for companies if they have to disburse large amounts of money for a presenter, equipment, technical staff. It's fast and impactful.

Boris González Ojeda
CEO & Founder
at
VirtualPoint Eventee
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5
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2022-07-15
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Mainly simplifying the process of having a VIP do video in different languages.

Manuel Thomsen
Software Developer
at
Wunderman Thompson Studios
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5
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2022-08-17
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It solves the problem of explaining our business without creating a lot of text. I can also show diagrams and pictures in an easy way.

Ingemar Anderson
President
at
Reprospace
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Review score:
5
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2022-11-28
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Video advertising for a non-profit. I support, FAQ videos, videos for use in training.

Owen Holt
Sr. Manager, Training and Knowledge Management
at
Q2
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5
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2022-12-17
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I am still amazed that I can create personalized videos in no time. I have been using Synthesia for a while now and it is great to see how much they keep improving and expanding the platform. The team behind the product is also doing an excellent job.

Viktor Heide
COO & Founder
at
Contractbook
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5
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2021-07-07
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The time to delivery of my tutorials is reduced, and it is easy to create multilingual content with avatars respecting users' culture by using an avatar resembling their ethnicity.

Pierre-Emmanuel Féga
Committee Member
at
The Knowledge Graph Conference
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5
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2022-02-15
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Synthesia is a brilliant platform that works well and dazzles the audience. It's user-friendly and the best software we've come across at a very reasonable price for what you get. I highly recommend it.

Byron Callaghan
Chief Build Officer
at
Royal Free London NHS Foundation Trust
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5
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2022-08-14
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Synthesia helps you scale. You can revise your content, which gives you great flexibility to update and edit. This is especially important for a company like ours.

Leah Webster
at
UserZoom
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We save a lot of time for the C-level and fully embrace our company's vision to use the latest technology in our business.

Ryo Kobayashi
CFO
at
HENNGE
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We are an app business that has struggled to effectively explain our app and how it works to users through traditional methods such as blog posts and FAQ articles. However, with Synthesia, we are able to enhance the user experience while also explaining the system in a more engaging way.

Bahar Uygun
Product Team Member
at
Glocalzone
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5
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2022-03-10
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We save up to 40% by creating new videos and even more time updating existing content. Instead of re-recording the entire video, we can now upload the updated script and render a new video instantly.

Pedro Da Silva
Global Educational Services Manager
at
Fiery
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Our +380.000 employees all over the world, no matter in which country, must have the same competence profile. Synthesia helps us develop engaging, relevant and localised training content at scale.

Ben Kirby
Global SVP Learning and Development
at
Teleperformance
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My video marketing agency relies on speed and price for my customers. Synthesia gives me the ability to create a custom avatar that speaks in multiple languages for clients.

Boyd Staszewski
Marketing and TV Producer
at
Changing Production
G2 Logo

Synthesia hit the sweet spot in terms of efficiency, professionalism and cost.

Jose Zuniga
Operational Excellence Capability and Development Leader
at
DuPont
G2 Logo

One of the best online products in recent years. It has good speech quality, avatar quality, rendering speed, and a simple and intuitive interface.

Evgeny Bogdanov
Director
at
Digitalkilo
G2 Logo

For a small company like ours, it is not possible to have product and instruction films made. You can do that with Synthesia. It took some time, but the result is great. Moreover, Synthesia regularly develops new features. Very satisfied!

Ed van den Eijkel
Director
at
Promths Solar & Heating bv
G2 Logo

What's not to love? Using Synthesia is intuitive, easy and fun! I love the range of avatars available, but also love being able to add the voice only which suits some of my projects. It's a huge bonus to be able to import my own media also for backgrounds, as some projects are very specific in what is required. Being able to add different languages is also a huge bonus and opens up the potential reach for both myself and my clients.

Sharron Nixon
Owner
at
iShazz Agency
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We would be getting real tutors to introduce each course and topic, which would take forever and a lot of hard work dealing with individuals.

Dave Snow
Head of Learning & Innovation
at
System Group
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I tried creating explainer videos myself using my phone, a selfie-ring, and a basic video editor. As much as I tried, I simply couldn't deliver the lines. I'm not an actor. Somehow the AI bot seems more natural than I did on-screen!

Matt Canzer
Founder
at
BTRFLY Legal
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I love the diversity of AI avatars. Some of them are better than others, but overall they are all quite good considering they are robots! The templates are also great to start from.

Pascale Comaty
Product Marketer
at
Pricefx
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The fact that you can create a video in multiple languages and quickly change it after finding a mistake or if the information changes is a breeze. We no longer have to hassle with making videos, taking care of background, lighting, multiple takes, editing, etc. This is our go-to method now, and we have already had clients wanting to use it for their own businesses.

Jeroen Nas
CEO
at
VEMT
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