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#1 ai video communications platform

Customer reviews

Explore 100+ categorized quotes from actual Synthesia customer reviews.

4.7
from 2,000+ reviews on G2
Change Management

“It's enterprise-ready and makes video creation easy.”

Niraj Singh
Head of SAP Experience Garage
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Sales enablement

"What used to take 4 hours now takes 30 minutes."

Rosalie Cutugno
Global Sales Enablement Lead
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Operations training

"The platform is so easy to use and intuitive."

Frank Grijspaarde
Global TPM Manager
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Internal communications

“We make videos fast and use them every day.”

Prashanth Poli
Group Data & AI Strategy Project Manager
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Employee training

“Updating 10,000 courses? Totally doable now.”

Eva Bertone McGann
Senior Instructional Designer
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Employee training

"100 hours of translation done in 10 minutes!"

Geoffrey Wright
Global Solutions Owner
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Compliance training

"I don't need a third party anymore. I do it myself"

Tonya Braddock
Executive Director, L&D
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Technical training

“50% faster content. Without sacrificing quality”

Miki Ishikawa
Director Learning Experience
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Employee training

"Teams adopt it fast and use it across the company."

Sabrina Childress
Innovation, Enablement, and Adoption
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Employee training

“Interactive video is redefining training for us”

Jen Ruthven
Group Director, Learning & Career Development
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Compliance training

“We push updates without touching the LMS.”

Mark Stauffer
Senior Manager, Global L&D
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Employee training

"We saved $56K and hit 100+ custom videos."

Matt Wozar
Senior Director of Talent Development
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Employee training

"With Synthesia, we get lightning-fast results."

Matt Pagel
L&D Manager
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Sales enablement

"180 videos. 5 languages. 0 hassle."

Lucy Radcliffe
Global Director, CisionOne Enablement
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IT

“It’s easy to use and grows across teams fast.”

Janosch Grosshans
Solution Manager IT
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Trusted by over 50,000 companies of all sizes

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Synthesia is an innovative service that opens new avenues of creativity and opportunities for digital creators and is a powerful tool for digital marketing professionals. I am eager to see new features and have many ideas in mind that I want to apply.

Oliver Palomares
Digital Designer
at
Interactivoh!
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4.5
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2022-08-19
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Synthesia hit the sweet spot in terms of efficiency, professionalism and cost.

Jose Zuniga
Operational Excellence Capability and Development Leader
at
DuPont
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At Cord, we're using Synthesia to create product demo videos that add the more interactive AI avatar element, which has shown to significantly improve our engagement metrics. We're particularly impressed by the ease of use of their platform and the wealth of different AI actors we can use to diversify our videos.

Ulrik Stig Hansen
Founder
at
Cord
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Review score:
5
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2021-05-04
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The simplicity of Synthesia and the outcome that looks very professional.

Patrick Ng
Manager Innovations IT Strategy and Operations
at
Fashion Digital
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Review score:
4.5
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2022-11-13
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It's changing the way I traditionally produce videos and pitch clients - using avatars as my talent and AI voiceover on complex animated videos vs. a traditional sound recording.

Maria Nordstrom
VP, Global Growth
at
Craft
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5
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2021-05-17
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One of the best online products in recent years. It has good speech quality, avatar quality, rendering speed, and a simple and intuitive interface.

Evgeny Bogdanov
Director
at
Digitalkilo
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Review score:
5
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2022-11-20
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With Synthesia, I am able to produce good quality videos that can be used in our marketing and to support our SaaS product and guide our customers in their online journey.

Michael Hamilton
Co-Founder and CEO
at
HRSimplified Global
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4.5
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2022-09-27
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Anyone can create a video; however, video editing/tweaking is what takes the most time. Using Synthesia, there is no need to re-record a video to fix mistakes, change messaging, or improve how you said something. It's as easy as editing the text and clicking the Generate button.

Jason Beres
Senior Vice President, Developer Tools
at
Infragistics
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4
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2023-01-30
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I like that you can use many available avatars to create high quality content for your business or non-profit.

Benjamin Anderson
Sales Manager
at
Sears
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Review score:
5
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2022-12-15
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We used Synthesia to create a chatbot on our website. An avatar that talks to our customers and walks them through our website. I've never thought of video chatbots like this before and I'm really impressed with it. Also, with the video chatbots we converted more visitors into demos. The fact that it is super fast to do and easy to do in multiple languages is just fantastic.

Joakim Green
Head of Product
at
Proposales
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Review score:
5
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2021-06-16
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The video quality is hyper-realistic. Sometimes it is difficult to tell that it is not a real actor. The voice is far better than most text-to-speech engines out there.

Jason Merrill
Senior Multimedia Designer
at
Guidewire
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Education Management
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Training Videos
Video lectures
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High-quality video
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Review score:
4.5
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2022-03-30
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Synthesia helps you scale. You can revise your content, which gives you great flexibility to update and edit. This is especially important for a company like ours.

Leah Webster
at
UserZoom
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We use Synthesia to present our products and services in different languages.

Juan Manuel Urraburu
Co-Founder
at
ProRM
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4.5
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2022-11-17
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Synthesia allows me to create presentation and training videos quickly and inexpensively. They are immediately usable online or transferable to Canva, for example.

Pascal Thery
President
at
Pascal Thery Formations
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Review score:
4
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2022-11-13
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Using Synthesia has solved my problem of spending hours editing videos. It saves me so much time and allows me to create more videos and presentations in a quicker manner. I really enjoy using it.

Alyssa Gravely
Program Manager
at
VBCA, llc
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Review score:
5
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2022-10-06
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Easy to use. A broad range of Avatars to choose from. The support team is very cooperative and competent. The communication between Synthesia management and customers that I experienced was transparent and empathetic.

Ybert Noorlander
Business Consultant
at
ADLATUS
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Review score:
5
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2022-07-22
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Being able to sell complicated items that have involved instructions, directions, and precautions requires a lot of phone interactions because handing many people a PDF just doesn't work. Having these videos explain things with a person talking clearly holds the customers' attention so they get all the information they need. It has saved us countless phone calls and has made customers feel confident in the items they purchase.

Jim Frey
Owner
at
Car Guy Garage, Inc.
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Review score:
5
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2022-01-20
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I don't need to hire someone to work on my videos and I can create them myself. This saves more money for my business and makes our job easier.

Sergio Valenzuela
Co-owner
at
Valcorp Digital LLC
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Review score:
5
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2022-05-09
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Synthesia let's me customize the accent to the video speaker, and experiment with formats, timing, inflection and new features

Keram Malicki-Sanchez
Chief Executive Officer
at
Spatialized.Events
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Review score:
5
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2023-02-07
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It's saving time and money to produce similar videos with real characters.

Bilal Siddiq
CEO
at
AbmaSoft
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Review score:
5
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2022-12-18
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Scripting and not having to read off a teleprompter anymore! What used to take me 3 months, I did in 3 weeks. It was a game changer for training videos! This is the first AI software that I have used. When I was looking into competitors, the avatars seemed better with Synthesia.

Bear Karry
Owner
at
Bear karry productions
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Review score:
5
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2022-12-14
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A virtual training like this is a great representation in terms of professionalism. We are on the right track. I'm happy to be able to provide something so great for our end users worldwide.

Dennis Hein
Head of Global Planning and Logistics
at
B/S/H
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There is no need for expensive video equipment or lighting, nor 100 takes to record a simple educational video.

André van Kempen
Instructional Designer
at
Bujoo Education
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Review score:
5
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2022-04-22
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This is an amazing application that has so many uses. I use it for learning and development. It is easy, and intuitive, and the output is astounding and always makes an impression.

Liam Abramson
Founding Partner
at
Starfish vILT LLC
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Review score:
5
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2022-05-02
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The interface is very easy to use. The choice of characters/avatars is amazing, covering just about every ethnicity, race, gender, and profession. I found the voices to be very close to reality. I highly recommend this tool. I have already used it to create many videos.

Andy Broadaway
CEO
at
NFT Strategic Consulting
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5
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2022-11-23
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The thing I like best about Synthesia is the ability to create new content that is hyper-local to our global audiences. We are a large organization with many different languages spoken, so this software is a quick way to communicate a message that is specific to our audiences.

Cory Strunk
Global Marketing Manager
at
Nordson
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Review score:
5
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2022-02-14
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Continuing in-person training at the scale we’re growing would have become costly, with expenses such as new hires and travel. Investing in Synthesia has proven to greatly support our learning’s reach and scalability.

Frederik Møller Riis
L&D E-Learning Specialist
at
REKOM
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The variety of avatars available allows you to combine spoken, written, and video elements within one video presentation.

Dave Snow
Head of Learning & Innovation
at
System Group
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5
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2022-11-11
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Provides an innovative method of creating training material with PowerPoint-like controls for AI actors to communicate your message effectively. The ability to automate the process is quite nice as well.

Dave Friedel
CEO
at
MarketAlly
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Review score:
4.5
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2022-05-04
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I prefer to use avatars in my company videos rather than my own face because they look more professional and I trust them to maintain my corporate image. Additionally, I don't have to worry about setting up a microphone and camera, buying and learning complex video recording and editing software, or hiring actors, assistants, or editors. I am able to handle the entire process by myself.

Diego Rodriguez
Director
at
Tranlanguage
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5
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2022-09-19
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I’ve never even used a tutorial, because the platform is so easy to use. This actually is the first time in my career that I've been an early adopter of new technology.

Frank van der Grijspaarde
Global TPM Manager of Customer Service and Logistics
at
Heineken
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Synthesia has been amazing for video production, especially talking head videos. I'm using it to create an entire elearning suite of modules, which is a mix of talking head videos and motion graphics. I love how easy it is to use and how quick it is to get videos published.

Luke Westwood
Learning Manager
at
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Review score:
5
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2021-10-07
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We make many user communications and user instructions (multi-language) with Synthesia.

Joost van der Zwaan
Head of ICT
at
Rituals
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5
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2021-03-26
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Synthesia is helping me increase engagement by having a virtual actor for my new videos.

Keram Malicki-Sanchez
Chief Executive Officer
at
Spatialized.Events
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Review score:
5
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2023-02-07
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Synthesia serves mind-blowing AI features for video making. It is easy to use and gives a high-quality video with minimal effort. It's a superb app to subscribe to!!!

Surabhi Jadhav
Content writer
at
Algonauts Advisory
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Review score:
5
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2022-11-25
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It has made my life easier, now instead of shooting videos, I take the content to Synthesia and it does the rest for me.

Hassan Pasha
Creative Manager & Team Lead
at
VaporVM
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Review score:
4
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2022-09-28
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Easy to use, fast and responsive. I think this is the best software to make explainer videos you can find on the market right now, There are no competitors and when you use this, you can bring in elements from other platforms like Canva and Videostars and make magic happen.

Rick Moghadam
at
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Review score:
5
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2023-02-16
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Synthesia removes the skill and cost barriers in terms of voice acting and videography that's usually required to create talking-head training videos.

Muhammad Jinani
Educational Design & E-Learning Specialist
at
ARX Aerospace and Defense
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Review score:
4
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2023-02-13
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I've been Synthesia for about 2 months, and in that time span they continue to add new features, including the ability to record your screen, and also add videos and other media content. I like that they continue to add additional festures. The AI Avatars are slick, and can really add a whole new dimension to eLearning by incorporating them into your authoring tools such as Storyline or Captivate.

Mark Pattison
E-learning Instructional Designer
at
Cleveland Clinic
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Review score:
4.5
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2023-03-08
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Brings static eLearning content to life with "live" Avatars replacing stock characters. Incorporating Synthesia into Storyline 360 or Adobe Captivate really helps make content more engaging.

Mark Pattison
E-learning Instructional Designer
at
Cleveland Clinic
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Review score:
4.5
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2023-03-08
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It is cost-effective and easy to use for anyone with no prior knowledge of video editing.

Surabhi Jadhav
Content writer
at
Algonauts Advisory
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Review score:
5
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2022-11-25

Oh no! No results match your filters. Try using a different combination of filters or see an unfiltered list of reviews below.

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I love the diversity of AI avatars. Some of them are better than others, but overall they are all quite good considering they are robots! The templates are also great to start from.

Pascale Comaty
Product Marketer
at
Pricefx
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It's not dependent on a real person and regular videos where you need to cut. Changes in the text can be made immediately.

Bilâl Tahris
Co-Founder & CEO
at
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The variety of avatars and language options is great. I love the animation options and the backgrounds, and the video selections are especially impressive.

Gabriel Ritchie
Creative Campaigns Manager
at
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Synthesia does away with needing actors, film crews, and expensive equipment. I can use it to add to the automated emails my clients receive when they sign up with me. Now, my clients also receive a personal welcome video from me and I don't have to do a thing! I don't need to film an individual video for each new customer, Synthesia does it all for me. This brings a whole new level of professionalism to my business which is just great.

Pete Matheson
Business coach
at
Not a Business Coach
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Synthesia is easy to use and allows you to create professional, custom videos in minutes. If necessary, it's easy to make quick changes after production.

Neil Hartley
Co-Founder
at
The Right Five
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Synthesia allows us to create fast video productions with impressive results. It is a great problem solver for our internal communication as well as for our training products. The customer care is also excellent.

Jana Menge
Digital Learning Designer
at
WBS TRAINING AG
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You'll be surprised at how easy it is to use and produce videos in record time without complex knowledge of animation.

Duksh Koonjoobeeharry
Web Team Lead
at
AFRINIC
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I am still amazed that I can create personalized videos in no time. I have been using Synthesia for a while now and it is great to see how much they keep improving and expanding the platform. The team behind the product is also doing an excellent job.

Viktor Heide
COO & Founder
at
Contractbook
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I like that the avatars look very close to a human. The TTS (text-to speech) is quite good.

Muddaser Altaf
Senior Trainer | GCC
at
Damas Jewellery LLC
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Our group is creating a chat-based interface using Synthesia videos that help to train students in the medical field. We have found that collaborators and students are much more likely to accept these characters on first impression than the previous 3D virtual humans we used.

Jacob Stuart
Research Assistant
at
University of Florida
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Creating eLearning videos with a tiny budget and where speed is a priority to get them made.

Luke Westwood
Learning Manager
at
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I love how simple this tool is to use and how I can integrate it into platforms like Zapier for my automated CRM. It's not only fun to use, but it's also a game-changer for your business. There are so many possibilities! I was also really surprised about how affordable Sythesia is.

Pete Matheson
Business coach
at
Not a Business Coach
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Synthesia provides me with the ability to switch between genders, ethnicities, and voices. This makes training more relatable, as people often get bored with PowerPoint presentations.

Samantha Bradley
Quality Systems and Training Manager
at
Sazerac
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Avoid using your own image in presentations and courses. It's easier and more homogeneous with an avatar, so communication is easier and more manageable.

Salvador Moret
at
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It is straightforward to use. No additional peripherals, like cameras and microphones, are needed. The results are impressive. I love the instant autosave feature that saves your work after every single change. Everything is optimized, so you don't have to decide on tens of confusing settings.

Diego Rodriguez
Director
at
Tranlanguage
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We are creating live action talking-head style videos without shooting an actor or recording voiceover for our clients' learning videos.

Brian Richardson
Founder and CEO
at
Richardson Consulting Group
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Saving the rework of video editing is great, and it gives me time to tweak what I am trying to communicate in the video vs. re-recording / editing / etc. which is what takes most of the time in content creation.

Jason Beres
Senior Vice President, Developer Tools
at
Infragistics
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Their avatars sync better than any of their competitors. The speech function is very realistic. I tried some of the other services that offer similar options, and I can tell you, don’t waste your time testing these other services.

Andrew Baxter
at
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When we couldn't get a camera crew to our SMEs during Covid lockdown, Synthesia ensured we could still move ahead with producing great courses for our clients.

Harvey James
Learning Designer, Coach & Trainer
at
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The solution is simple. We got our own avatar from Synthesia and we were up and running in 5 minutes. We use Synthesia to run video-first marketing campaigns on our website, which has proven to have great conversion rates. Our customers interact more easily with video than with plain text on the website, and we leverage Synthesia to automatically scale it across more than 6 languages.

Jakob Kristensen
Co-founder
at
Weld
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We save up to 40% by creating new videos and even more time updating existing content. Instead of re-recording the entire video, we can now upload the updated script and render a new video instantly.

Pedro Da Silva
Global Educational Services Manager
at
Fiery
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Helping with being able to put more content out on social media more quickly and with a more professional look.

Paul Ryan
at
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The video creation tools significantly reduce the time it takes to create videos. This has allowed our group to build virtual human applications at a much faster rate. The voices used in this application are also better than what you find with other text-to-voice applications and include visual components.

Jacob Stuart
Research Assistant
at
University of Florida
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Making and updating videos in multiple languages is now a breeze, saving time and money and offering flexibility.

Jeroen Nas
CEO
at
VEMT
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We can make a presentation or explainer video without having to re-shoot clips, and without spending hours in rush trying to edit clips, The powerpoint integration is easy to use too.

Rick Moghadam
at
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The biggest win for us is that we’ve increased our Learning & Development content capacity without increasing cost and headcount.

Dan Montgomery
Chief Learning Officer
at
Tek Experts
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Easy to use with plenty of avatars to choose from, so you can deliver your message according to your style. Great customization options, such as background selections.

Jorge Guillen
Senior Developer
at
Rich Media
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I had a problem creating guidelines and user help videos; the cost of actors and writing scripts was expensive, but with Synthesia I can do it all myself. Our business adoption and sign-ups have improved after we introduced a Demo video from Synthesia.

Michael Hamilton
Co-Founder and CEO
at
HRSimplified Global
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Synthesia removes the skill and cost barriers in terms of voice acting and videography that's usually required to create talking-head training videos.

Muhammad Jinani
Educational Design & E-Learning Specialist
at
ARX Aerospace and Defense
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Synthesia has been amazing for video production, especially talking head videos. I'm using it to create an entire elearning suite of modules, which is a mix of talking head videos and motion graphics. I love how easy it is to use and how quick it is to get videos published.

Luke Westwood
Learning Manager
at
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The time to delivery of my tutorials is reduced, and it is easy to create multilingual content with avatars respecting users' culture by using an avatar resembling their ethnicity.

Pierre-Emmanuel Féga
Committee Member
at
The Knowledge Graph Conference
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This is the future of presenters, spokespersons, and voice-over. I cannot even tell you the cost savings my company has experienced by using Synthesia over actual live actors.

Andrew Baxter
at
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It is cost-effective and easy to use for anyone with no prior knowledge of video editing.

Surabhi Jadhav
Content writer
at
Algonauts Advisory
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